Argentina Job Openings
Lenovo
HR Service Center Specialist
FULL TIME
September 16, 2024
General Information
- Argentina - Capital Federal - CABA
Why Work at Lenovo
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
Description and Requirements
With a people-centric mindset, we aim to provide customer service that wow our people! Keeping this in mind, the role pursues the following main activities, including, but not limited to:
-
Query management/handling trough a matrix organization.
-
Manage services in accordance with the agreed Standard Operating Procedures.
-
Respond calls, chats, or email queries from the Lenovo business partners and/or employees using the case management tool. Must be able to meet required monthly metrics.
-
Ensure adherence to Service Level Agreement and Quality standards.
-
Produce and maintain documentation for Standard Service Centre Work Instructions.
-
Collaborate with ideas to improve processes or performance.
-
Perform special projects and related duties, as assigned.
Required Skills
-
Advanced English level.
-
Nice to have: minimum of 6 months of experience providing customer service support, ideally in a shared service center environment.
-
Ability to provide follow up and prioritization with empathetic and commitment.
-
Experience in previous HR areas and academic background related is preferred.
-
HR Information Systems experience, Workday preferred.
-
Proficient in Microsoft Office tools: Excel, Word, Power Point, Outlook.
-
Portuguese is an advantage.
-
CABA - Capital Federal – Argentina
- Argentina - Capital Federal - CABA
- Argentina
- Argentina - Capital Federal
- Argentina - Capital Federal - CABA
New Job Alerts
BRAVIUM LATAM
Analista de Excelencia Operacional
Buenos Aires
FULL TIME
November 18, 2024
View Job Description
JPMorgan Chase
Equity Capital Markets Support Team - Analyst
Buenos Aires
November 18, 2024
View Job Description
JPMorgan Chase
Regional Outsourcing Manager for Third Party and Inter-Affiliate Services - Latin America, Canada & Bahamas
Buenos Aires
November 18, 2024
View Job DescriptionLooking for similar job?
Mastercard
Argentina Advisors & Consulting Services Opportunities
Buenos Aires
FULL TIME
August 28, 2024
View Job Description
United Airlines
Reservations Sales and Service Representative - Hebrew Speaker (Part Time)
Buenos Aires
PART TIME
August 28, 2024
View Job Description
Amazon Data Services Argentina S.R.L.
Sales Account Manager, Amazon Web Services
Buenos Aires
FULL TIME
August 26, 2024
View Job Description
GLOBAL PACIFIC SUPPORT
Hiring Bilingual Customer Service Representative-ARGENTINA
FULL TIME
August 31, 2024
View Job DescriptionNew Job Alerts
BRAVIUM LATAM
Analista de Excelencia Operacional
Buenos Aires
FULL TIME
November 18, 2024
View Job Description
JPMorgan Chase
Equity Capital Markets Support Team - Analyst
Buenos Aires
November 18, 2024
View Job Description
JPMorgan Chase
Regional Outsourcing Manager for Third Party and Inter-Affiliate Services - Latin America, Canada & Bahamas
Buenos Aires
November 18, 2024
View Job Description