Location:Buenos Aires, AR

Are you ready to Support the Sales Department and be part of a group dedicated to global B2B ingredients sales? And would you like a position that is not just following stablished processes but also has a creative streak?

Join us if you love to put your intellectual skills to the test every day and you feel like exploring the frontier of your field.

About the job
Arla Foods Ingredients (AFI) is an independent company within the Arla Foods Group and a global leader in natural whey ingredients for many different categories, including bakery, beverages, dairy and infant and sport nutrition.

Joining AFI at our office in Buenos Aires, Argentina, you will be responsible for providing overall sales support in south America to ensure delivery of operational targets in a unit or an assigned department.

It will be your mission to create sales awareness of details and give administrative support to the Sales team in the region towards the defined strategic Direction.

On a day-to-day basis, you can expect to:

• Use databases or other computerized systems to maintain up-to-date customer records.

• Use AFI BI system to generate sales reports and statistics.

• Help commercial team with Forecast control and follow-up. Elaborate and share regular reports on that topic.

• Be the customer and distributor contact as agreed with account managers.

• Hosting and visiting customers and distributors with account managers when needed.

• Perform background research on customer accounts, prospects, competitors and industry trends to support the sales team’s activities.

• Support as temporary backup answering customers, distributors and internal´ enquiries on product availability, delivery times and shipment status as agreed with account managers, sales support manager and customer care specialists.

• Draft sales documentation, proposals, reports and correspondence such as sales contracts and maintenance agreements.

• Communicate with staff from other areas in the organization, such as production, warehouse, transport or distribution to check actual status of orders and resolve customer and distributors complaints.

• Lead follow-up and communication with Marketing on lead follow-up status.

• Support account management with CRM, SAP Access.

• Order samples and follow-up on receipt at customer when necessary.

• Work with distributors playbook.

Who are you?
Good planning and organization skills, being able to handle multiple projects at the same time and good interpersonal skills are of course natural skills for a Sales Support Assistant. However, your success in this position lies mainly in your ability to be a respectful team player with a will to make a difference.

We imagine that you have:

• Solid experience in Customer Care, Sales, Commercial or similar areas in B2B food Ingredients. Logistic experience will be an advantage

• Education at bachelor´s level or advanced student in Administration, Finance, Logistics or similar areas.

• Excellent communication skills

• Business fluency both in English and in Spanish. Portuguese is an advantage.

• Customer oriented and driven.

What do we offer?
We offer a position in a dynamic growth environment, and we invite you to take part in the South American Customer Care team enabling you to challenge us with your knowledge and ideas.

We’re committed to professional development and promoting from within. Our positive and collaborative culture will bring out the best in you. And you’ll join a market leader who produces nutritious household-favourite brands in a way that makes things better for our customers, the farmers who own us, and the whole world.

Application and contact
If you want to become part of the team and help shape the future for Arla Foods Ingredients, then seize this exciting opportunity. We process applications on a continuous basis and close the job opening once the right candidate has been found.

We have a purpose for Good
At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?

BEWARE! RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.

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