About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
Business Support Administrators are employed in various areas throughout the Region and provide timely, efficient and cost-effective administrative services to all clients.
This position reports to the Delivery Support Coordinator.
This is a Temporary, Full-Time opportunity, to 30 June 2025 unless otherwise determined.
The position will be based primarily at Mount Isa however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities

• Provide accurate and efficient administrative services utilising various software packages including word processing, spread sheeting and data input whilst ensuring that day to day activities align with business operations.
• Perform general administrative duties including, but not limited to, records maintenance, data entry and completion of forms and correspondence.Undertake research and development on matters relating to business functions.
• Operate office equipment including telephone and multi-functional devices (MFD) with a focus on sustainable work practices.
• Manage own work flow efficiently, negotiating priorities for deadlines where appropriate.
• Provide efficient business –focused customer services to external and internal clients.
• Respond proactively to verbal and written enquiries, ensuring that correspondence and enquiries are addressed accurately and in a timely manner.
• Contribute to improvement in business processes and practices.
• Be accountable for achieving the key responsibilities of this position and ensure work complies with all relevant policies, procedures and legislative requirements.
• Ensure day to day activities align with business operations.
• Contribute to improvement in business processes and practices.

How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
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• Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
• Commit energy and drive to see that goals are achieved through operating software packages including accurately completing word processing and data input.
• Understand the work environment and participate in team goal setting, with the ability to follow written and oral instructions and work within guidelines and procedures.
• Communicate clearly and concisely, with the ability to prepare accurate basic written correspondence, notes and records.
• Be open to constructive feedback and partner with your supervisor to identify self-development opportunities.

How to apply
If you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

• A detailed resume;
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 30 October 2024
Job Reference Number: TQ2024-1156

For further information, please contact:
Kath Mellish, Client Services Manager
(07) 4750 5347
"Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the region."This work is licensed under a Creative Commons Attribution 3.0 Australia License.