Australia Job Openings

Cornucopia PO

Charity Representative (Call Centre Agent) - Melbourne

Melbourne

CONTRACT

August 27, 2024

  • Inclusive, diverse, supportive team culture
  • Great Hourly wage
  • Shift flexibility for the right candidate

About us
Cornucopia PO is one of the leading tele-fundraising agencies in Australia and New Zealand, working on behalf of some of the largest and well-known charities from around the globe raising in excess of $200m, some of which include:
  • Amnesty International
  • Bush Heritage Australia
  • Starship Foundation NZ
  • World Vision
  • Australian Red Cross
  • Starlight Children's Foundation
  • Four Paws
About the role
You will be joining a team of dedicated Fundraisers who work on behalf of Charity causes close to their hearts. We are on the search for sales and KPI driven individuals, who get a buzz out of closing a deal through the art of conversation and effective and ethical objection handling. You will be talking to members of the public using an approved script, your ability to adapt to your audience, and successfully pitch the invaluable importance of regular giving, and donating to the cause, will be the key to success!

An amazing opportunity to work in an energetic and dynamic call centre environment whilst being part of positive social change. We encourage a fun, sociable and inclusive office culture. Weekly social events and regular competitions with awesome prizes for our top performers.

We pay an hourly wage of $32.25 plus Bonus!

Skills and Requirements
  • Able to confidently speak over the phone and comfortable asking for money
  • Self-motivated and driven by achieving targets and KPIs
  • Responsible, reliable and driven to succeed
  • Resilient with a willingness to learn
  • Effective communicator, who can actively listen
  • Hungry to learn
  • Self-motivated with a great work ethic
  • Competent computer skills and ability to learn new systems
  • Fluent in English language
  • Encouraging all Backpackers looking for casual meaningful work to apply!
  • Committed to delivering excellence for our charities
Benefits
  • Weekly pay cycle - Tuesdays
  • Amazing office location! Melbourne CBD, Queens St, close to public transport
  • Offering up to 38 hours per week, pending performance a reliability
  • Shift flexibility for right candidate (However must be able to commit to full time hours M-F for first 2 weeks of initial training)
  • Opportunity to go permanent after 6 months!
  • Generous incentives and bonus structure paid fortnightly
  • Progression: Career development opportunities to grow internally
  • Fully paid training and ongoing support, incredible team leaders and mentors
  • Fully-stocked kitchen, including breakfast bar, snacks, coffee, fruit basket, toast and much more!
  • Fresh fruit delivery weekly!
  • Adhoc Charity Event interactions and opportunities
  • Team games and activities with various prizes as incentives
  • Inclusive and diverse office culture, chatty and welcoming team
  • Weekly social events
  • Social engagement platform – Purchase gift cards, time off plus much more
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