• Monitor and action room bookings, catering, audio visual requests
• Assist on national switchboard
• Assist clients, visitors and stakeholders in a composed and solution-focussed approach
• Meeting and greeting clients and staff and providing them with a highly professional experience
• Customer facing service – taking orders and operating the point-of-sale system accurately. Informing customers about specials, new menu items, answering questions about the offering
• Restock inventory, monitor stock levels, and informing Head Barista to place orders for supplies as needed.
• Prepare and serve a variety of hot and cold beverages, snacks, and meals to staff and clients.
• Provide friendly and efficient customer service, addressing any inquiries or concerns promptly.
• Set up and arrange boardroom furniture and facilities according to client specifications, ensuring all equipment and amenities are in place and functioning correctly.
• Assist with the coordination of catering for boardroom meetings and events, including preparation of coffee, ordering food and beverages, setting up catering stations, and various styles of serving food and beverages.
  
  

• Articulate and professionally presented (clothing allowance provided).
• Previous experience as a barista, or customer service role, preferably in a cafe or hospitality setting.
• Intermediate knowledge of MS Office Suite is essential
• Strong communication and interpersonal skills, with the ability to interact professionally with clients and colleagues, and work collaboratively in a team.
• Ability to adapt and be flexible to meet changing requirements and needs
• Flexibility to work varied shifts, including early mornings, evenings.
• Ability to work in a fast paced, highly collaborative team environment