Australia Job Openings
Queensland Building and Construction Commission
Compliance Investigations Officer
August 30, 2024
Key Outcomes and Accountabilities
The aim of this role is to:
- Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations.
- Prepare investigation plans and manage high-volume investigative caseloads.
- Use best-practice investigative techniques, including offence elementation, formulation of evidence matrices, preparation of witness statements and affidavits and conducting records of interviews.
- Prepare briefs of evidence for use in disciplinary, civil and criminal proceedings.
- Implementing proactive compliance initiatives including investigations, job site audits, desktop audits and surveillance and covert activities.
- Provide other QBCC staff with advice, support, guidance and assistance in the performance of their compliance functions.
- Provide consumers, contractors and industry stakeholders with advice regarding building industry regulation administered by QBCC. Liaise with external stakeholders including industry associations.
- Contribute to the ongoing review and development of QBCC's operation and performance.
- Represent QBCC in promotional and educational activities and before the tribunal and courts.
- Provide exceptional customer service to all staff of the Commission and external customers.
*
- Investigate cases and make decisions and recommendations using case investigation skills including research, problem solving, planning and report writing, including undertaking job site operations and investigations.
- Apply, interpret and provide advice on and implement legislation and policy.
- Use communication and problem-solving techniques to achieve innovation and deliver and promote quality customer service.
- Contribute to the team to achieve outcomes and effective work relationships.
- Highly developed written, oral and interpersonal communication skills
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