Australia Job Openings
Vicinity Centres
Guest Experience Representative - Chadstone Christmas Casuals
Victoria
PART TIME
August 27, 2024
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.
Like every year, we take on a number of customer service team members to help us over this Summer period. If you, a relative, or friend, are looking for some extra work and saving/spending money, we have some great casual opportunities available.
The important details/dates:
- Minimum 20 hours per week (generally 25-38 hour weeks)
- Positions starting late October/early November and ending January 25
- Potential for longer term positions within the team
- Training provided
- Individual Interviews scheduled for weeks commencing 16th Sept & 23rd Sept at Chadstone's Centre Management Office
Chadstone Careers Fair will be held on Wednesday September 11th, 2-5pm at Chadstone Tower One, Ground Lobby, where you can come talk to our team about these exciting roles face to face.
Reporting to the Guest Experience Supervisor, the Guest Experience Representative provides in centre communication, coordination and information services for our customers to ensure their experience is better, easier and more enjoyable, leaving a lasting and positive impression of Chadstone.
This will include providing a fond welcome and farewell, smoothly and efficiently answering customer queries relating to centre services and facilities, making recommendations, facilitating gift card sales, providing general tourist information and arranging shuttle bus booking, and other guest related assistance.
- You are confident in speaking up and can identify and recommend new ways of working
- You are a quick learner, adaptable and open to new challenges
- You are proactive, organised and efficient in everything you do
- You understand the diverse nature of our business, our customers and our people
- You actively contribute to a positive environment within the team
- You understand and show respect for the diversity of the Vicinity community
- You are an excellent team player who enjoys building relationships
- You engage and communicate with your team consistently and effectively sharing information
- You recognise and proactively act to resolve any customer conflict
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