Australia Job Openings
Oaks Hotels
Guest Service Agent
Townsville
CONTRACT
September 8, 2024
Company Description
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
Oaks Townsville Gateway Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
Responsibilities include:
Qualifications
Additional Information
Join our positive and vibrant team and be rewarded with these team benefits:
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
Oaks Townsville Gateway Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
Responsibilities include:
- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay
Qualifications
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work a variety of shifts including weekends and public holidays
Additional Information
Join our positive and vibrant team and be rewarded with these team benefits:
- Highly competitive hourly rate
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave.
- Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
- Government funded traineeships in Certificate III in Hospitality and or Certificate IV in Leadership *eligibility does apply.
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and Red Balloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
- Laundry allowance for some roles*
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
New Job Alerts
Stamford Hotels & Resorts
Reservations Agent
Brisbane
FULL TIME & PART TIME & CONTRACT
September 23, 2024
View Job DescriptionEl Jannah Campbellfield
Crew Members - El Jannah Campbellfield
Campbellfield
CONTRACT
September 23, 2024
View Job Description
Nepean Blue Mountains Local Health District
Occupational Therapist Level 1/2 – Homelessness Mental Health Team
Penrith
FULL TIME
September 23, 2024
View Job Description
Infosys Singapore & Australia
Integration Architect
Melbourne
FULL TIME
September 23, 2024
View Job DescriptionLooking for similar job?
Marriott International, Inc
Guest Experience Expert
Melbourne
PART TIME
August 12, 2024
View Job Description
Vicinity Centres
Guest Experience Representative - Chatswood Chase Sydney
PART TIME
August 25, 2024
View Job Description
New Job Alerts
Stamford Hotels & Resorts
Reservations Agent
Brisbane
FULL TIME & PART TIME & CONTRACT
September 23, 2024
View Job DescriptionEl Jannah Campbellfield
Crew Members - El Jannah Campbellfield
Campbellfield
CONTRACT
September 23, 2024
View Job Description
Nepean Blue Mountains Local Health District
Occupational Therapist Level 1/2 – Homelessness Mental Health Team
Penrith
FULL TIME
September 23, 2024
View Job Description
Infosys Singapore & Australia
Integration Architect
Melbourne
FULL TIME
September 23, 2024
View Job Description