As the United Kingdoms' flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role:
Key Account Manager
An exciting opportunity to join British Airways Sales team has arisen!
British Airways is seeking a driven professional to manage key accounts and develop new business across both corporate and partner channels. Working in our wider Commercial team, you will be responsible for driving revenue using analytics and insights alongside a team of dynamic target-driven Sales professionals to establish and optimise long-term relationships with a portfolio of key accounts across corporate and partner channels.
We are looking for someone with a proven track record of exceeding sales goals. Eager to learn, and capable of thriving in a fast paced environment.
What you’ll do:

• Deliver against our revenue targets and maximise profitable revenue in applicable markets.
• Drive customer and partner loyalty via new revenue opportunities and improved revenue performance, through the implementation of global, regional and/or local dealing strategies.
• Build and maintain strong relationships with key partners driving growth on the brand.
• Collaborate with our global sales teams in market to find the optimum solution for our customers.
• Use insights gathered within all accounts to identify sales and new business opportunities, prioritising activity within the portfolio to focus on the most valuable outcomes.

What you’ll bring to British Airways:

• Excellent communication and influencing skills
• Experience in exceeding sales targets using a consultative, solution focused approach
• Experience managing and growing large accounts
• Strong work ethic and able to work in proactively in a fast-paced environment.
• Ability to articulate and deliver our vision and strategy to our customers and colleagues.
• An in-depth knowledge of the industry with the ability to operate across geographies to support our teams and maximise opportunities.

Your experience:

• Bachelor’s degree or equivalent, or 3+ years of sales or marketing experience
• Demonstrable track record of revenue delivery through proactive sales activity.

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.