Australia Job Openings
Mad Mex
Regional Operations Manager
August 29, 2024
About Us
At Mad Mex, only the freshest ingredients are used in our recipes, making Australia’s best Baja-style burritos that are so simple you can make them at home. Mad Mex is all about people, and we are committed to building great teams by providing ongoing training to support each individual’s journey to achieve their goals while delivering a great experience for our Amigos. We live our values of Authentic, Connected, Cheeky, Healthy, and Own It every day by having fun and creating an epic culture.
About You
You share our passion for fresh and healthy Mexican food and for providing an exceptional experience for our Amigos. You are ready to own and lead our restaurants across the Central Coast and Newcastle region as we enter a significant growth phase. You have a solid background in QSR with experience leading and coaching Restaurant Managers and Franchise Partners across multiple sites. You have exceptional communication skills and are a strategic influencer. With a high level of commercial acumen, you have a proven record of assisting restaurant operators to achieve sales targets and maximize profits.
Responsibilities:
- Train, coach, and support our Corporate Restaurant Managers and Franchise Partners to run successful restaurants.
- Develop and execute marketing strategies that build brand awareness and drive sales.
- Manage P&L for corporately owned restaurants.
- Lead and manage openings of new restaurants in partnership with our support teams.
- Be involved in developing and implementing several projects in addition to fieldwork.
- 5+ years experience in multi-site management (preferably 10 or more restaurants) across franchised and corporate locations.
- Familiarity with COGS, COL, EBITDA, and LAM and how to impact and influence these areas.
- Hands-on and dynamic presence in-restaurant with a passion for delivering exceptional customer experiences.
- Track record in developing people through a people pipeline and managing your “bench” plan.
- Experience driving franchise performance through influence, coaching, and engagement.
- Reliable car and a valid driver’s license.
- Competitive salary with a generous car allowance, company laptop, mobile phone reimbursement, and complimentary Mad Mex meals when working.
- Quarterly bonus program—get rewarded for meeting or exceeding targets.
- HUGE expansion goals—think of the development opportunities!
- Up to 6 weeks of paid parental leave for primary carers.
- Exclusive access to our Discounts platform with great deals at various locations.
- Complimentary access to our Employee Assistance Program for confidential counseling.
- Ongoing training and development to help you achieve your goals.
- Attend our annual off-site 3-day conference in locations like Fiji, Bali, and New Zealand!
- Quarterly National Business Meetings for team connection and knowledge sharing.
- Have your voice heard on our employee feedback platform.
- Grow and develop through exposure to experienced industry leaders.
- Join in on fun team bonding exercises and parties!
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