Australia Job Openings
Queensland Health
Service Leader
Logan City
September 18, 2024
Key competencies/suitability (role specific criteria and personal qualities)
You will be assessed on your ability to demonstrate the following:
- Demonstrated experience to lead and manage a customer service team, to deliver quality services within a complex and diverse environment, including knowledge and application of contemporary human resource management practices.
- Developed leadership, management and change management skills to build and sustain a high performing team with a relationship-based culture involving active and regular engagement focussed on individual and team success.
- Well-developed written and oral communication skills, including demonstrated ability to effectively negotiate, influence and solve problems in a client-focussed environment of change and continuous improvement.
- High level knowledge, or ability to rapidly acquire knowledge, of and to provide accurate advice in relation to Payroll Services in accordance with relevant legislation, directives, awards, policies and procedures.
- Demonstrated ability to solve complex problems and implement change to achieve positive business improvement and service delivery outcomes.
- Knowledge and application of appropriate project management methodologies.
- Please detail any visa conditions you may have if you are not a permanent resident of Australia.
- We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required.'
- Further information regarding Queensland Health and the benefits of the role can be found in the Information for Applicant booklet
Please provide the following information to the panel to assess your suitability:
- Your resume, including the names and contact details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current, immediate or past supervisor.
- A short statement (maximum two pages) that gives details of your skills, experience and knowledge as required on the role description under the heading 'key competencies (role specific criteria)' taking into consideration the points listed under 'your key responsibilities'.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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