The opportunity

You’ll join our Enterprise Support Services (ESS) team, helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.


Your key responsibilities

As an Executive Assistant Supervisor you are responsible for the leadership and execution of the daily administrative tasks and duties of the EA team, while also providing administrative support to a partner. You are a driven administrative professional who enjoys working in tandem with your colleagues while striving to understand and anticipate customer’s needs to exceed expectations. Your key responsibilities include:


Supervisor

• Resource management: Overseeing a team of EAs, ensuring they’re meeting firm initiatives and goals, proactively responding to changing business needs, as well as assuring team members have the necessary tools and skills required.
• Staff performance & development: Meet team members on regular basis to discuss feedback from various sources, making sure staff feel challenged but not overwhelmed, as well as discussing accomplishments, development opportunities and career ambitions.
• Promote change management & process improvement: Supporting and coaching staff during times of change to maximize employee adoption and minimize resistance. Promoting operational excellence by challenging current practices, providing feedback on opportunities to improve within own area of responsibility and encouraging generation of innovative ideas and solutions that improve efficiencies.
• Morale: Foster a positive work environment by being inclusive, communicating frequently, encouraging learning and growth, as well as recognizing & rewarding staff contributions.
  

• Staffing: Responsible for leading staffing efforts to build high performing teams, including management of the recruiting process.
• Develop & maintain working relationships: As you build and maintain a network of relationships across EY to execute work effectively and efficiently, encourage staff to do the same.
• Project/Committee Work: Participate on national committees and project teams.

Executive Assistant

• Engagement support: In-depth knowledge to support the client engagement management process, including assistance with tracking and reporting time & expenses.
• Calendar management: Independently manage partner’s calendar.
• Travel arrangements: Booking travel and associated logistics.
  
• Meeting & event coordination.

Overtime required as needed.


Skills and attributes for success

• Committed to contributing to a strong team culture to ensure success.
• Balance stakeholders needs and expectations.
• Develop and maintain relationships to efficiently leverage expertise.
• Sound judgement regarding confidential and sensitive matters.
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment.

To qualify for the role, you must

• Have post-secondary education and/or equivalent relevant experience.
  
• Be proficient in Word, Excel, Power Point, and Outlook, with proven ability to learn customized software/tools.
• Aptitude to differentiate when to act independently or team with others.

Ideally, you’ll also have

• Experience as a team leader and/or supervisor.
• General understanding of financial principles as they relate to the billing of chargeable time.
• Professional services firm experience.

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers and have a very strong attention to detail and the ability to meet multiple and/or unexpected deadlines in a demanding environment.


What we offer


We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program,a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

The salary range for this job in British Columbia is $68,000 to $102,000. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

About EY


As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Recognized as one of Canada's top employers, EY continually strives to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be


Diversity and Inclusion at EY


Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.