We are seeking a dedicated Housekeeping Manager to oversee our housekeeping operations. The ideal candidate will have a background in hotel or hospitality management and a passion for maintaining cleanliness and organization.
Responsibilities:
- Lead and manage all aspect of the housekeeping department and ensure all service standards are followed with friendly and engaging service.
- Handle guest concerns and react quickly, tracking and notifying the appropriate departments for corrective measures to ensure guest satisfaction.
- Ensure that all guest rooms and public areas are clean and well-maintained.
- Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness
- Train and supervise housekeeping staff, including scheduling and assigning tasks
- Conduct regular inspections to ensure compliance with cleanliness standards
- Handle guest complaints or requests related to housekeeping services
- Maintain inventory of cleaning supplies and equipment
- Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations
- Maintain inventory control of all supplies and products. Placing purchase orders.
- Training and coaching team members
- Being on top of Deep cleaning and PM schedules and uploading them to Hilton portals.
- Being a team player. Ensure a positive, team oriented spirit is maintained among all co-workers by practicing open communication, empathy and support.
Experience:
- Service focused personality is essential and previous leadership experience is required.
- Previous experience in a housekeeping supervisory role, preferably in a hotel or hospitality setting
- Strong knowledge of cleaning procedures and techniques
- Excellent organizational and time management skills
- Ability to effectively communicate with staff and guests. Lead by example, believe in strong team culture and set the scene for high performance.
- Leadership skills to motivate and manage a team of housekeepers
- Attention to detail to ensure high-quality cleanliness standards are met
***ONLY CANDIDATES ELIGIBLE TO WORK IN CANADA AND IS CURRENTLY RESIDING IN KINGSTON WILL BE CONSIDERED FOR THIS POSITION*** COMPENSATION PACKAGE TO BE DETERMINED BASED ON THE EXPERIENCE***MUST BE WHIMIS CERTIFIED***
Job Types: Full-time, Permanent
Pay: From $47,000.00 per year
Additional pay:

• Retention bonus

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Schedule:

• Day shift
• Every Weekend
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Ability to commute/relocate:

• Kingston, ON K7K 7E6: reliably commute or plan to relocate before starting work (required)

Application question(s):

• how many years of housekeeping supervisory/management experience do you have

Experience:

• housekeeping supervisory: 2 years (required)

Language:

• English (required)

Licence/Certification:

• WHMIS Certification (required)

Work Location: In person