Job Summary:
We are seeking an Operations Clerk - Team Lead to join our team in Surrey. The successful candidate will have attention to detail, effective communication and be able to support our mission of delivering freight in a safe and timely manner. The hours for this position are 5:00pm-1:30am.

About Us:
Van-Kam Freightways Ltd. (Van Kam) is one of the largest regional carriers in Western Canada specializing in less-than-truckload (LTL) transportation. With 8 terminal locations across British Columbia, we fulfill shipments to communities within 1-3 days throughout BC and Alberta. Between our own resources and our partner network, our coverage extends beyond Western Canada into the U.S. and Eastern Canada.

Responsibilities:

• Make sure that all inbound and outbound freight is handled in an efficient manner.
• Provide support, motivation and promote productivity
• Strategic and Critical Thinking, helping the team whenever they need assistance.
• Duties include data entry, fielding phone calls and other general clerk duties.
• This is an operations support role and works closely with the evening operations team
• Full time starting in the evening, must be adaptable for cross training and to cover vacation or sick day
• Evening shift 5:00PM – 1:30AM

Required Qualifications:

Knowledge, Skills, Abilities

• 2-3 years of experience in a team leadership role
• Have excellent communication and interpersonal skills, both verbal and written
• Strong analytical and problem-solving skills
• Be proficient in Microsoft Office applications such as Excel, Outlook and Word.
• Have above average keyboard skills, excellent telephone manners and a strong customer service attitude.
• Able to work in a fast-paced environment.
• Able to work independently, be well organized, a team player.
• Experience in freight industry and AS400 is an asset, but not required.

Preferred Qualifications:

• Knowledge of and understanding of the trucking industry.

Why Work for Van Kam?
There is a reason over 30% of our staff have been with us for more than 10 years!

• Work-life balance. We treat our customers like friends and our employees like family. As a family-owned company, we understand the importance of work-life balance which is why we offer competitive time-off benefits and commit to providing a balanced schedule for our drivers – so they can spend less time on the road and more time with the ones they love.
• Competitive wages. We offer competitive wages and are committed to staying competitive within our industry.
• Benefits. We cover 100% of our employees benefit premiums and contribute to a company funded pension plan. Enjoy the benefits, all while keeping more of your paycheck in your pocket.
• Development. True to our values, we are committed to helping our employees succeed. Whether it is through career growth and advancement opportunities or investing in your training and education, we are here to support you along the way.
• We care about the things that matter to you. We regularly send out surveys to our employees to understand their experiences and learn how we can make their time at work better. We work hard to have an open-door management policy and cultivate an environment that welcomes and supports new ideas and ways of doing things.
• Make a difference. Trucking is vital to our communities. Here at Van Kam, we serve a broad range of industries from forestry and mining to retail, food, and auto. Come to work every day knowing you are making a difference and contributing to our purpose of uniting communities and improving lives.
• Giving Back. Van Kam supports over 25 non-profit organization and local charities each year through both financial contributions and volunteer efforts. We also match employee donations up to $150 per employee, per year to ensure we can support the organizations that matter to you.
• Environmental Sustainability. We have Green Initiative programs to limit our carbon footprint which include things like governing road speeds to reduce fuel consumption, equipping new tractors with clean emissions technology and investing in technology to limit paper use, just to name a few!

Job Location
Surrey, BC

Our Story
Van Kam was founded more than 75 years ago in 1947 by Robert Henry Sr. To this day, Van Kam remains family owned and operated with the third generation leading into the future. Headquartered in BC with over 550 dedicated staff members, our continuous success is rooted in acknowledging every customer’s unique needs and applying our understanding of supply chain challenges to develop custom solutions to overcome them.

Our Purpose
Our purpose is to unite communities and improve lives. It's the root of what makes us tick and is central to our actions. Whether it's our employees, customers, or the citizens within the communities we serve, we have a lasting impact on their lives, and it is "why" we exist.

Our Values
Develop, Care, Achieve

In order to unite communities and improve lives we need a team of talented and dedicated individuals. Are you one of them? If so, we want to hear from you!

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