You are the first person encountered when clients arrive at the Spa. You set the tone for their experience in our Spa. It is essential that you are a caring, positive, thoughtful, professional individual who understands the importance of client care and attention.
As a receptionist with Matisse Day Spa you are responsible for the following:
- greeting and seating clients
- answering phones, returning calls, taking messages
- booking appointments
- working in a database program to enter and maintain spa records
- word-processing as required
- taking payment for services and retail products via cash, debit/credit cards
- balancing cash at days end
- cleaning and maintaining a tidy spa boutique area and front desk
- general spa tidiness associated with client cups, towels and laundry
- assisting service staff with turning over rooms between services when and as needed
- attending training for product lines
- receiving and maintaining proper inventory procedures
- assisting clients in our retail boutique with product queries
- Jane Iredale Mineral Make-Up - colour-matching and make-up application
- maintaining client records and complying with Freedom of Information laws to safeguard client records
- ability to think on your feet and multitask in a busy, spa environment
- ability to handle clients with respect and care when challenges may be communicated
QUALIFICATIONS:
- previous administrative experience
- previous cash/cc handling
- previous customer service experience
- weekend availability (permanent shift); on-call, when and as-needed as well
- ability to stand for long periods of time as reception is a standing desk position
Benefits:

• employee discount
• Vacation & paid time off
• on-going training

PLEASE NOTE: Applicants must be living locally and legally permitted to work in Canada.
Job Types: Part-time, Permanent
Pay: $20.00-$24.00 per hour
Expected hours: 4 per week
Benefits:

• Company events
• Life insurance
• Store discount
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• 4 hour shift
• Weekends only

Work Location: In person
Application deadline: 2024-09-10
Expected start date: 2024-09-15