Chile Job Openings
Crossover
Support Engineer, Totogi (Remote) - $60,000/year USD
FULL TIME
September 17, 2024
Totogi is revolutionizing this landscape by leveraging cutting-edge, AI-driven systems to automate these tasks, significantly enhancing operational efficiency and customer satisfaction. By integrating advanced AI technology with deep technical expertise, we are not just solving problems reactively but proactively reshaping the entire support process. This approach is exciting because it sets a new standard in customer service efficiency and technical integration, making us a leader in the industry.
This role is designed for those who thrive in high-tech, innovative environments. It is not a traditional engineering or support role; instead, it combines hands-on technical work with advanced AI tools to proactively optimize and automate complex support tasks. If you excel at scripting, system configuration, and deep technical troubleshooting, and are excited by the prospect of continuously improving processes through technology, this job is for you.
In this role, you will be a crucial part of our dynamic team, implementing and managing AI-driven systems to enhance operational efficiency and customer satisfaction. You will configure and maintain network functions to ensure seamless service delivery, analyze data to derive actionable insights, and manage incidents to ensure timely resolution. Your work will directly contribute to our strategic decisions and elevate our customer support to new heights. If you are ready to empower your career with advanced AI technology and make a significant impact, we encourage you to apply and join our forward-thinking team.
What you will be doing
- AI System Building: Designing and implementing AI-driven systems and monitoring tools to enhance operational efficiency.
- Service Configuration and Maintenance: Using AI tools to configure AAA, PCRF, SMSC, and MMSC network functions, ensuring seamless service delivery and customer satisfaction.
What you will NOT be doing
- Answering the same questions over and over again
- Providing trivial or basic troubleshooting
- Writing knowledge base articles
Key Responsibilities
- Enhance operational efficiency and customer satisfaction by optimizing and automating tasks using AI-driven systems and advanced technical skills
Candidate Requirements
- Experience working with the following Telco network functions: AAA/PCRF/SMSC/MMSC
- Solid understanding of Radius, Diameter, SS7, and IMAP protocols
- Proficiency in Linux and Kubernetes
- Professional experience using generative AI tools (e.g. Chat GPT, Gemini, Claude) to boost productivity
New Job Alerts
CORFO
Jefea Unidad de calidad y seguridad del paciente
Mejillones
September 23, 2024
View Job DescriptionCORFO
Arquitecto(a) Oficina Técnica Regional Coquimbo
La Serena
September 23, 2024
View Job DescriptionLooking for similar job?
Servicios Amazon Web Services Chile Limitada
Manager, Enterprise Support - AWS - Chile, Enterprise Support
FULL TIME
September 13, 2024
View Job DescriptionEvalueserve
Analyst - Research Management Support
Viña del Mar
September 13, 2024
View Job DescriptionGHD
HR Support Administrator (French & English Required) - Talent Acquisition
August 29, 2024
View Job DescriptionGSB Solutions
Technical Support L3/ Manufacturing & Office-Santiago, Chile
FULL TIME
September 7, 2024
View Job DescriptionSee What’s New: Crossover Job Opportunities
Crossover
Senior Channel Account Manager, GFI Software (Remote) - $60,000/year USD
FULL TIME
September 17, 2024
View Job DescriptionCrossover
Mobile Developer, LearnwithAI (Remote) - $60,000/year USD
FULL TIME
September 17, 2024
View Job DescriptionCrossover
Mobile Frontend Developer, LearnwithAI (Remote) - $60,000/year USD
FULL TIME
September 17, 2024
View Job DescriptionCrossover
Unity Developer, LearnwithAI (Remote) - $100,000/year USD
FULL TIME
September 17, 2024
View Job DescriptionCrossover
Mobile Application Developer, LearnwithAI (Remote) - $60,000/year USD
FULL TIME
September 17, 2024
View Job DescriptionNew Job Alerts
CORFO
Jefea Unidad de calidad y seguridad del paciente
Mejillones
September 23, 2024
View Job DescriptionCORFO
Arquitecto(a) Oficina Técnica Regional Coquimbo
La Serena
September 23, 2024
View Job Description