Customer Service/Support

Job Title:
Associate Technical Sales/ SAS (Hong Kong)Job Description
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.

We are looking for a Mandrin& English& Cantonese speaking Technical Sales Representative (On-site) to join one of our exciting, expansion projects.

The Technical Sales is customer/Partner-facing roles able to drive sales opportunities based on a 300-level knowledge of a Microsoft solution areas (Modern Workplace, Data and BI, Apps and Infra, Business Applications).

• Secure new customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent
• Present Microsoft’s Cloud value propositions and differentiation that align to customer’s business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions
• Present Microsoft’s Cloud value propositions and differentiation that align to customer’s business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions
• Provide technical product overview and insights pertinent to customer need and usage scenarios
• Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.
• Position competitive offerings and solutions in the context of customer needs and experiences
• Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
• Demonstrate aspects of the technical and business solution to customers over Teams/Skype for Business
• Execute quick technical feasibility assessments and proposal developments for the customers identified solutions
• Develop a Level 300 knowledge of Microsoft’s Cloud offerings and leverage all training resources
• Act as the key technical contact for the SMB Vendor Tele team with potential customers
• Conduct group and one-on-one trainings across the Center on subjects of expertise
• Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics
• Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor

We’ll be a great match if you have:

• 4-year degree preferred
• 2-6+ years of technology related sales or business development experience;
• Experience working within a technical sales environment preferred.
• Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required
• Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
• Understand cloud deployment and adoption planning
• Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
• An understanding and passion for cloud computing technologies, business drivers, and emerging computing trends
• Major or minor in computer science, mathematics or engineering. Experience in one of these relevant fields is a bonus: computer science, mathematics or engineering.
• Proven track record of outstanding performance and achieving goals Takes initiative to independently grow technical knowledge
• Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role
• Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value
• Success-driven, works well in a diverse team and enjoy a dynamic and changing environment
• Passion for cloud technologies and changing the world
• Language skills:
• English: Intermediate or Fluent (verbal and written)
• Supported market: Fluent or Native (verbal and written)

Location:
CHN Shenzhen – Galaxy WorldLanguage Requirements:
English (Required), Mandarin (Required), Yue (Cantonese) (Required)Time Type:
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