China Job Openings

Wipro Limited

RL Service Engineer

August 28, 2024

  • Shenzhen, China
  • Tech Hiring
  • 3047209
Job Description


Role Purpose
The purpose of this role is to prepare test cases and performtesting of the product/ platform/ solution to be deployed at a clientend and ensure its meet 100% quality assurance parameters


Do



Instrumental in understanding the test requirements and testcase design of the product
Authoring test planning with appropriate knowledge on businessrequirements and corresponding testable requirements
Implementation of Wipro's way of testing using Model basedtesting and achieving efficient way of test generation
Ensuring the test cases are peer reviewed and achieving lessrework
Work with development team to identify and capture test cases,ensure version
Setting the criteria, parameters, scope/out-scope of testing andinvolve in UAT (User Acceptance Testing)
Automate the test life cycle process at the appropriate stagesthrough vb macros, scheduling, GUI automation etc


To design and execute the automation framework and reporting
Develop and automate tests for software validation by setting up of test environments, designing test plans, developing testcases/scenarios/usage cases, and executing these cases
Ensure the test defects raised are as per the norm defined forproject / program / account with clear description and replicationpatterns
Detect bug issues and prepare file defect reports and reporttest progress
No instances of rejection / slippage of delivered work items andthey are within the Wipro / Customer SLA's and norms
Design and timely release of test status dashboard at the end ofevery cycle test execution to the stake holders
Providing feedback on usability and serviceability, trace theresult to quality risk and report it to concerned stakeholders


Status Reporting and Customer Focus on an ongoing basis withrespect to testing and its execution
Ensure good quality of interaction with customer w.r.t. e-mailcontent, fault report tracking, voice calls, business etiquette etc
On time deliveries - WSRs, Test execution report and relevantdashboard updates in Test management repository
Updates of accurate efforts in e Cube, TMS and other projectrelated trackers
Timely Response to customer requests and no instances ofcomplaints either internally or externally


Stakeholder Interaction



Stakeholder Type


Stakeholder Identification


Purpose of Interaction


Internal


Lead Test Engineer and Project Manager


Regular reporting & updates


Software Developers

For work coordination and support in providing testing solutions

External


Clients


Provide apt solutions and support as per the requirement



Display



Lists the competencies required to perform this role effectively:

  • Functional Competencies/ Skill
    • Leveraging Technology – Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficiencies andeffectiveness in own function/ Client organization – Competent
    • Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk – Expert
    • Technical knowledge – knowledge of various testing tools,automation tools, customization and its implementation at the clientsite - Expert


Competency Levels


Foundation


Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.


Competent


Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.


Expert


Applies the competency in all situations and is serves as a guideto others as well.


Master


Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.



  • Behavioral Competencies
    • Formulation & Prioritization
    • Client centricity
    • Execution Excellence
    • Passion for Results
    • Confidence


Deliver



No.


Performance Parameter


Measure


1.


Understanding the test requirements and test case design of theproduct


Ensure error free testing solutions, minimum process exceptions, 100%SLA compliance, # of automation done using VB, macros


2.


Execute test cases and reporting


Testing efficiency & quality, On-Time Delivery, Troubleshootqueries within TAT, CSAT score



Product Testing

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
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