Description

Mission statement:
Execute daily maintenance & internal customer services with supervision or directives from LM contributing to the procurement of the Indirect materials and services & IMS system Ariba Guided buying that support the business by increasing internal customer satisfaction rate. Ensure execution in accordance with Company and Procurement & Logistics (P&L) sourcing strategy, instructions and procedures and clearly convey to target internal users.

Your responsibilities:

• You will involve familiar with internal process, structure or at least where to find, who to ask, how to manage difficult questions, including Indirect material related enquiry and new system Ariba Guided Buying application concerns.
  
• You will involve in daily maintenance & interacting with internal enquiry via Botachi platform in support of user’s questions from China and all over the world.
  
• You will identify issues, ask questions, solve problems and improve system & team performance.
  
• You will self-learning from on-site job, take all mandatory training course in support of management requirements.
  
• You will mainly report to Global Tool Manager but as needed provide reports and share with other colleagues and functions as needed.
  
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
  

Your background:

• You hold college or university students. Bachelor’s or master’s degree, but not essential.
  
• Hands on SCM experience or customer services, chatbot experience a plus.
  Experience for SAP S4/HANA, Ariba Guided Buying / Skillful for handling various systems a plus.
  Moderate relationship managing skill.
  
• Hitachi Energy will provide training to intern so Must be Fast Learner in order to take up daily task independently asap.
  
• Need to access our systems like Botachi, SAP Ariba Guided Buying, and so on, it is Needed to sign NDA- Non-Disclosure Agreement with Hitachi Energy.
  
• Need to support SCM Indirect team internal Semi-A.I. platform daily maintenance and continuous improvement program.
  
• You can work from home or school (if really required).
  
• Fluent in English; Self-starter, fast learner, embrace new knowledge.