Colombia Job Openings

ttg Talent Solutions

Jr. Operation Specialist

Medellín

FULL TIME

September 20, 2024

Location: Medellín, Colombia
Type: Hybrid - Monday to Friday (3 days on-site 2 days remote)
Schedule: Monday to Friday
Contract Type: Permanent
Pay Rate: Competitive and based on experience

DESCRIPTION:
Operations Specialist of Corporate Groups will be responsible for handling all the processes established in the area, readiness for the requested tasks, and excellent proactivity since it is a multifunctional position in the assigned tasks. Problem-solving, team integration, ability to work under pressure and priorities.

DUTIES AND RESPONSIBILITIES:

Group Eligibility (additions, cancellations, and modifications)
Creating new Groups in the system
Application of Payments, credits and claims in the system
Generate the Welcome Kits of the Groups
Renewal of Groups in the system
Account reconciliation with Finance
Information Analysis and Operational Management
Group Billing.
Refund Management
Creation of operational reports referring to the area issues, or solve service-related concerns.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

Excellent analytical capability.
Excellent communication.
Rapid adaptation to changes.
Advanced English (Written and Oral).
Ability to multitask and prioritize

REQUIRED EDUCATION AND EXPERIENCE

Associate's degree from an accredited institution, preferably in finance, management, commerce, or related.
Experience in the insurance and Customer Service industry

Necessary Knowledge:

Excellent computer skills with proficiency in Microsoft Word, Excel, Power Point, and Outlook

ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.

At ttg, “We believe in making a difference One Person at a Time,” ttg OPT

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