Costa Rica Job Openings

DiDi Global

Key Account Manager - DiDi Shop

San Jose

September 18, 2024

Company Overview:
Di Di Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

Di Di provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. Di Di strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news
#LI-Hybrid
Team Overview:
You will be helping us to build the foundations of our new Ecommerce business. You will be responsible for building strong relationships with our Key partners (Large Retailers) and will help them strive to success within Di Di.

You will be working within their commercial team, the position scope is to mantain healthy customer relationships and responsable for the main KPI´s of the key accounts.
Role Responsibilities:
  • Managing the large retailer brands withing Di Di App.
  • Responsible for the retailer´s catalog quality and selection.
  • Achieving growth throughout operational excellence and commercial strategy.
  • Keeping and improve both operational and commercial KPIs.
  • Hiring and develop a high performing team.
  • Creating long term commercial strategies with our KA partners.
Role Qualifications:
  • 4 - 6 years of commercial experience or similar.
  • English and Spanish proficiency
  • Experience building commercial plans.
  • Experienced managing large or enterprise customers
  • Experience working in start-up environment or tech companies (Desired)
  • Experience in retail or CPG companies, e-commerce oriented
EEO Statement:
  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
We are committed to building inclusive and diverse teams.

At Di Di, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at Di Di are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on
https://careers.didiglobal.com/terms
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