About the employer:

Responsibilities:

• provide prompt and professional customer assistance in German/Humgarian via phone, email, and chat,
• offer specialized support catering to the needs of customers,
• identify and resolve customer issues, ensuring clear solutions,
• accurately document interactions and transactions in the customer service database,
• proactively seek feedback and suggest improvements to enhance customer satisfaction in German/Humgarian-speaking markets.

Requirements:

• fluency in German/Hungarian (C1) and proficiency in English (B2) for effective communication,
• show a proactive, 'can-do' attitude to enhance customer experiences and team dynamics,
• ability to efficiently manage multiple tasks in a fast-paced service environment,
• willingness to work weekend shifts, compensated accordingly.

Our client offers:

• fair compensation growth,
• lunch compensation, Cafeteria, multisport card, increased vacation days,
• visa support and relocation package,
• possibility to work remotely,
• professional in-house training and development opportunities.