Czech Republic Job Openings
Accenture
HR Trusted Advisor with German and Czech
Prague
FULL TIME
September 13, 2024
Our global team operates from India and the Czech Republic delivery centres supporting our clients with a variety of HR processes for multiple countries. We support our client on its HR transformation journey. We are open-minded, hardworking and ambitious. We have a very open attitude to change and welcome ideas that can help improve things both for us and for the client.
This will be your future role:
The HR Trusted Advisor brings the HR knowledge and experience to deliver unique and high-quality support to the client and ensures that the HR processes are administered and delivered according to the terms agreed by Accenture and the client.
As an HR Trusted Advisor, you enjoy helping people on the phone, via email and other channels with any HR-related questions they might have in German and Czech. Your main area of support will be related to onboarding and job change administration.
You will be in regular interaction with your stakeholders (HR Partners, Managers, employees) while ensuring all the agreed Service Levels are met along with high levels of customer satisfaction. You will work closely with your team lead and other colleagues from the India delivery centre to ensure continuity of HR process delivery for the client.
No doubt that your expert knowledge will be a key factor for the successful operation of the entire team.
- Fluency in English, German and Czech both oral and written forms.
- 1 year of relevant HR experience or similar support function experience in Customer Service, Operations delivery, Back Office and Administration, Hospitality, Event Coordination, Personal Assistant
- Good communication and high level of written and oral skills
- Interpersonal skills
- Strong customer focus and client satisfaction orientation
- High sense for detail as legally binding documents are produced
- Good knowledge of Microsoft suite applications experience with Work Day, SAP is an advantage
- Flexibility and adaptability to a changing work environment
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