Czech Republic Job Openings
AT&T
Mobility/Signalling Associate Network Technology Support
Brno
FULL TIME
September 10, 2024
Join AT&T and reimagine the communications and technologies that connect the world. We’re committed to those who seek to discover the undiscoverable and dare to disrupt the norm. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future – you’ll create it.
As an Associate Network Technology Support, you’ll be responsible for the requirements, testing, planning & implementation of new software, hardware & applications relative to new product delivery, systems architecture, process enhancements, infrastructure, and security.
As an Associate Network Technology Support you will have the following responsibilities:
- Technical troubleshooting to recover from the most complex network problems in real time to restore service.
- Identification of root cause, resolution, workarounds, testing & implementation of vendor / IT fixes or design changes.
- Work closely with business partners to identify and quantify business issues associated with specific projects, develop, and implement business strategy, and assist in setting strategic technical direction in support of customer facing organisations.
- Review and approve proposed technical systems design to be sure business requirements are met.
- Provide technical troubleshooting and leadership skills required to recover from the most complex network problems in real time to restore service.
- Identification of root cause, resolution, workarounds, testing & implementation of vendor / IT fixes or design changes.
- May be required to work as part of a 24/7 staff to deliver network technical support to address escalations.
Required Qualifications:
- 2+ years of related experience with ticket management, break/fix & tier 2 troubleshooting
- Ideal experience with Telco signalling, mobility
- Degree in Engineering, Computer Science or related technical field.
- CISCO and CCNA Certifications
- Experience with OSI Layer 3
- Project Management Certifications
- Software testing
- Technical writing
Working location: AT&T Brno office, 3 days per week
Working time: morning shift during training period (min 6-months), after training 3-shifts on rotation, based on business needs
AT&T Benefits:
- Annual bonus & Annual increase.
- Meal benefit (180 CZK electronic meal voucher / 100 CZK meal lump).
- Group Risk Life Insurance
- Premium Medical Services (available also for family members for a reduced price).
- Wellness & Leisure time contribution (Benefit Plus).
- Multi Sport Card from your leisure points.
- Sickness Compensation Plan
- Pension Plan contribution
- Vacation 25 days
- Service Anniversary Scheme (Extra days off and Non-monetary bonus)
- Family Friendly Benefits
- Volunteering Day
- Employee Assistance Program: Free psychological, legal and financial counseling.
- International Employee Referral Program
- Various discounts
- Free parking in AT&T offices
Weekly Hours:
40
Time Type:
Regular
Location:
Brno, Jihomoravsky kraj, Czech Republic
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
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