Job Description & Summary

About the team

Our Operations Support team monitors the overall quality of our service. As a part of the team, you’ll be the primary contact for ensuring the quality of our services is maintained. This team has broad knowledge of the business functions to resolve critical and strategic business technology challenges. Our global teams work primarily remote and you will have a chance to work with many experienced experts from different countries.

Job Description & Summary

• Developing technical application support, especially industry-standard platforms such as Lotus Notes, .NET/IIS, Sharepoint, Java, Documentum, SQL, and others;
  
• Managing of multiple conflicting deadlines and competing priorities;
  
• Operating and administering specific services in support of the firm's enterprise architecture vision and applicable technical standards;
  
• Working collaboratively with the service manager, other members of the managed service and implementation teams, and individuals who support enabling technologies used by the service;
  
• Exercising due diligence when assessing operational risks and proposing technical solutions that will meet service manager expectations
  
• Developing and maintaining technical processes, including supporting documentation, associated with the establishment and operation of specific collaboration services;
  
• Implementing technical solutions that align with the firm’s technology vision as laid out by the solution architects;
  
• Developing and maintaining a current understanding of the technical architecture and designs associated with the cloud collaboration services delivered, and all relevant enabling technologies;
  
• Defining and maintaining administrative processes that support existing and new collaboration services and capabilities; and
  
• Working in complex technical environments.
  

Requirements of the role

Experience as a team leader in the following areas:

• Specific infrastructure and application technologies used to implement and operate advanced cloud hosted collaboration services;
  
• Application of technical understanding to support associated technologies;
  
• Deployment or management of Google Apps for Work/G Suite installations;
  
• Global operations of highly available Saa S services;
  
• Service Now or similar ITSM system;
  
• User provisioning models and approaches, related tools and directory services;
  
• Microsoft Active Directory and Identity Manager (FIM), and LDAP directory technologies;-Google G Suite directory and directory synchronization services;
  
• Application support and industry knowledge of ITIL service management principles
  

Our Benefits and Fun

• Paid time off 30 days, 3 well being days and 2 extra day off from the company at the end of the year.
  
• Fair salary plus annual bonus corresponding with your performance
  
• High-end Ultrabook and i Phone with unlimited data.
  
• The possibility to set your work schedule flexibly. We also offer part-time work from home.
  
• Benefit program with 55.000 points that you can use for holidays, education, food vouchers, sports, health... Simply on what you enjoy.
  
• Support for your education and development: we offer business and digital training and many other training and workshops to further develop your personal and professional skills
  

Pw C is the largest audit team in the Czech Republic, but also law, tax, consulting and technology, data or forensic teams. Find out how easy it is to combine this knowledge when you're in the right place. With us, you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364,000 colleagues in 151 countries. At Pw C, we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop.

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