Denmark Job Openings
HERMES DENMARK ApS
ASSISTANT STORE MANAGER COPENHAGEN
Copenhagen
August 20, 2024
-
Type de contrat : CDI
Pays/Région : Danemark
Ville : Kobenhavn K, Hovedstaden
Travail : Retail
Expérience : Minimum 10 ans
Société : HERMES DENMARK Ap S
MAIN ACTIVITIES
Team Animation
- Motivate sales associates to achieve best performance within Hermès standards and everyone's development needs
- Cultivate a strong collaborative spirit and supportive team atmosphere where everyone is treated with respect
- Oversee team’s development by providing on-the-job training and coaching
- Perform yearly appraisals for the team reporting to the individual
- Assist in maintaining database of candidates for store and in recruiting and interviewing to fill open positions
- Integrate new comers by sharing the Hermès spirit, quality and service expectations
Drive Business Performance
- Drive store's sales performance through the sales team and in collaboration with the management team
- Identify and develop client development opportunities for the store
- Contribute to developing and maintaining store clients
- Support the Store Manager in preparing buying sessions and in continuous animation of sell-through
Client Experience
- Manage the shop floor to ensure the best possible service level at all times
- Be an ambassador of Hermès: demonstrate active presence on the sales floor, show exemplarity and excellence in all client interactions
- Support the sales team in managing challenging situations
- Contribute to in- and out-of-store client events and experiences
Operations & Administrative Support
- Support the Store Manager in projects and administrative tasks
- Provide inputs and assist the Store Manager in management reports
- Organize and facilitate morning briefing with Store Manager daily for related topics
- Ensure respect of all company policies
PROFILE
- At least 10 years of high end retail experience
- 3 to 5 years of managerial experience
- Strong team building, interpersonal and communication skills
- Ability to lead and drive team performance and customer service
- Good customer relationship management skills
- Strong business sense with good analytical skills
- Ability to interpret sales data and translate into effective business recommendations.
- Problem solving capabilities
- Strong team player
- Focus on quality
- Spirit of curiosity and eager to learn
- Care for results
- Flexibility and drive to go the extra mile
- Flexible in work availability as business needs dictate.
- Fluent in Danish and English
- A good sense of humour!
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