Denmark Job Openings

Egmont

Join GoGift as a Customer Service Assistant

Valby

FULL TIME

September 10, 2024

Join Go Gift as a Customer Service Assistant
Go Gift is looking for Swedish and Danish speaking employees to join the great Customer Service team in Copenhagen, Denmark.

Go Gift.com is expanding rapidly! Therefore, we’re looking for additional employees to join our global customer service team and help provide our customers with the best customer support experience!
Go Gift.com is owned by Nordisk Film and is a part of the Egmont Group. Since 2003, we have provided gift cards, entertainment and experiences to individuals and companies throughout the Nordic region and globally.
Via our respective websites, we offer hundreds of gift cards from well-known and valued brands such as H&M, JYSK, Amazon, Tui, Zalando, Ikea, and many more. In addition to these specific gift cards, we also have several of our own product offerings, such as the Super Gift Card and the Global Gift Card, which give the recipient free choice among all our partners.
Our customers are in the private and public sectors, using our gift cards for several different purposes. These can range anywhere from employee gifts for Christmas and anniversaries, rewards for sales achievements, gift cards for marketing and advertising campaigns, incentives for research projects and surveys, and compensation in many other forms.
Your role
To provide professional service and support to our customers via phone, chat and email.
We like to see that you are creative in your work and not afraid to take the initiative or try new ideas.

About you


  • You speak and write fluently in at least one Nordic language as Swedish or Danish. You have a good knowledge of English, and if you also understand/speak Norwegian, Finnish, or another language, this is an added advantage.
  • You are goal-oriented, independent and take great personal responsibility for the tasks at hand.
  • You are an enthusiastic team colleague who shares tips and experiences.
  • You can quickly learn new programs and possess great IT skills at the user level.
  • You can work full time at out office in Valby, Denmark.
  • You're ready to go above and beyond during the peak season, which is late November to early January.
We offer:

  • A solid and dynamic journey in an exciting and developing industry.
  • You will be part of a growing international company with colleagues from many countries, where humor, cooperation, and an informal tone are essential in everyday life.
  • Favorable working conditions with freedom under the responsibility and good career opportunities.
  • A workplace in modern offices at Nordisk Film in Valby, Denmark. Only a few stops by train or bus from Central Station in Copenhagen.

A few practicalities
We conduct interviews on a continuous basis and reserve the right to take down the advert when we have found the right candidate. Applications sent by e-mail will not be considered, please use the “Apply Now” option here on the site. Please write your application in Swedish, Danish, Norwegian, or English if you are Finnish.

If you have any questions or would like more information, you are welcome to contact Customer Service Team Leader Winnie Rørbæk – at email: winnie.roerbaek@gogift.com
What's it like at Go Gift and Nordisk Film?
Go Gift is the Nordic market leader with a global reach within the gift card industry. We are 100+ passionate people excited about gifting and having a good time when creating big things. Our industry is in rapid development and has in recent years experienced significant growth. As a result, we have developed into a dynamic and international company. Our diverse team is made up of colleagues from 28 different nationalities and counting.
Nordisk Film is everything you imagine, and so much more. From making and marketing films and series to cinemas, advertising, gift cards, and gaming. Enjoy the creative vibes, the high ambitions, our fun events, the perks, and your work-life. No matter job or passion, you’ll find freedom and the opportunities to keep on learning across our broad portfolio of brands and business areas. Nordisk Film is owned by Egmont Foundation, and all our profits are reinvested in our development or help support children and young people at risk. Write the next chapter in your career together with us.
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