**Job Title: Remote Customer Support Specialist (Fluent English - C1)**
**Location: Alexandria or Cairo, Egypt (Remote)**
**Company Overview:**
_VOIS, a leader in telecommunications, is currently hiring dedicated individuals fluent in English to join our remote customer support team based in Alexandria or Cairo, Egypt._
**Job Description:**
- **Position:** Remote Customer Support Specialist
- **Location:** Work from home (Alexandria or Cairo)
- **Requirements:**
- Fluent English proficiency (C1 level or above)
- Egyptian nationality
- Graduates with a strong educational background
- **Responsibilities:**
- Provide excellent customer support via phone, email, and chat channels
- Address customer inquiries and resolve issues promptly and professionally
- Collaborate effectively with team members to ensure customer satisfaction
- **Benefits:**
- Competitive salary package
- Connectivity allowance for remote work setup
- Structured training program with initial onsite attendance for nesting period
- Best place to work environment with opportunities for career growth
**Qualifications:**
- Bachelor's degree or equivalent
- Previous experience in customer service or related fields preferred
- Strong communication and problem-solving skills
**How to Apply:**
Interested candidates meeting the above criteria are encouraged to submit their resume/CV and a Voice note introducing Yourself in English to : +20 1501065821
Join our team and contribute to our commitment to excellence in customer service and telecommunications
innovation!
Job Types: Full-time, New grad
Pay: E£9,600.00 - E£11,900.00 per month
Ability to commute/relocate:

• Alexandria: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English C1 level (Required)