Egypt Job Openings
PwC
ETIC, Salesforce Business Analyst, SA
Cairo
September 5, 2024
Description
Established in the region for 40 years, Pw C has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 328,000 people across the entire global Pw C network in advisory, assurance and tax to help you find the value you are looking for.
- Moderation of requirement workshops, requirements analysis & engineering, supporting process analysis & design, user story creation & prioritization.
- Good understanding of typical Customer processes in Marketing, Sales, Pricing, and Service such as Market-to-Lead, Lead-to-Order, Order-to-Cash, Issue-to-Resolution.
- Good understanding of e Commerce incl. customer expectations and their implications on backend requirements incl. CPQ.
- Good understanding of the potential and impact of digitization and of AI on Customer processes.
- Intrinsic motivation to create better customer and user experiences.
- Proficient in interacting directly with client stakeholders. Excellent English skills a must, business fluent German a plus.
- CRM expertise, Salesforce user know-how and high-level skills in sales cloud or service cloud
- 3-7 years of experice
-
Certificates: Min. 2
- Admin or App Builder
- Sales, Service, or other Cloud Consultant certs
(if blank, degree and/or field of study not specified)
Degrees/Field of Study preferred:
(if blank, certifications not specified)
(If blank, desired languages not specified)
Grade:Specialist
Location:Cairo - ETIC
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