Egypt Job Openings

PwC

PwC Academy - Telesales support Associate - Cairo

Cairo

FULL TIME

September 1, 2024

Line of Service
Assurance
Industry/Sector
Not Applicable
Specialism
Assurance
Management Level
Associate
Job Description & Summary

Pw C Global Overview

With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.

Pw C Middle East Overview

Established in the region for 40 years, Pw C has around 10,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.

Line of Service Overview

Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of Pw C’s global network that is operating worldwide. Pw C Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive Pw C brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the Pw C’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace.
Our team is a client focused group that is responsible for positioning the Pw C brand and driving long term growth. You’ll work with sales and marketing teams to drive consistency in executing our client relationship, and business development strategy, as well as driving our sales framework to help deliver value on key business initiatives.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at Pw C needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the Pw C Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Pw C Professional skills and responsibilities for this management level include but are not limited to:
  • Advise / counsel queries relating to PQs including but not limited FIA, ACCA, CMA, CPA, CFA, CIPD, Dip IFR, CIMA, ICAEW, Pw C’s Management Development Programme and non-PQs (open courses) directing students to the best suited programmes
  • Support personnel for customer interaction, engagement and relationship building
  • Convert leads to registered students status as per the sales targets. Support the entire sales process from lead generation and negotiation, to closing
  • Support Retail Sales:
  • Incoming and outgoing calls to enquiries generated from marketing activities
  • Walk in clients
  • Cold calls
  • Contacting old or unqualified leads
  • Providing sales support
  • Support sales and other promotional events including but not limited to open days, info sessions, workshops, field trips, student benefit sessions, School and University career fairs, exhibitions and social events to generate leads
  • Communicating effectively with clients / customers, ensuring minimum response times
  • Updating and maintaining CRM to ensure validity and completeness
  • Conduct secondary research and cold calling to build Pw C’s database
  • Assist in collecting payments, invoicing and liaising with finance on payment status

What will you bring?

You are ambitious and get use of opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:

  • 1-2 years of experience in telesales.
  • Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment
  • Bilingual proficiency in Arabic and English (oral and written) is a plus
  • Business development and client relationship building skills
  • Willingness to challenge the ‘norms’ and to create a cohesive and effective working team
  • Excellent project management skills
  • Knowledge in using technologies, and experience using Data Analytics tools is a plus
  • Commitment to valuing differences and working alongside diverse people and perspectives

The skills we look for in future employees

All our people need to demonstrate the skills and behaviors that help us deliver our business strategy - that make up “ The Pw C Professional ”.
The Pw C Professional framework plays a significant role in outlining the capabilities needed by our people to flourish, learn and develop together as leaders at every level. The framework exists to support the development and career progression of our people, helping them to meet the expectations of our clients, colleagues and communities in today’s changing global marketplace.

Why you’ll love working for Pw C

We’re a business that leads with the heart and we prioritize our people. Led by our value of care, we find ways to help our people, our clients and one another. With Pw C, you will ignite a meaningful career and will be provided with a range of financial and non-financial rewards and benefits designed to encourage your growth, like:


  • A competitive remuneration plan in which you will be rewarded for your success and acknowledged for the value you provide to our company .
  • We encourage an inclusive and diverse culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. This makes us strong as a business, enabling us to solve important problems and deliver value to our clients.
  • A flexible workframe to encourage work-life balance.
  • We care about our employees' mental health and well-being by providing specialists to offer advice, as well as meditation, yoga, and other relaxation online sessions.
  • Limitless opportunities for continuous learning and digital upskilling.
  • A friendly atmosphere that encourages innovative mindsets, relationships development, and assisting others in growing and working in ways that bring out their best.
  • A competitive Schooling allowance and insurance packages (As per Pw C policy).

To learn more about our new equation that built this culture please visit this link .

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future Pw Cer.
Learn more about Life at Pw C ME through this link .

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Required Skills
Certificate Services, Client Calls, Client Communication, Client Consultations, Cold Calling, Communication, Customer Communications, English Language, Field Sales Training, Sales, Sales Course
Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
Yes
Job Posting End Date

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