Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 09/17/2024

We are seeking an IT Configuration Manager to join our Metso IT team. You will be responsible for ensuring the Metso IT Configuration Management Database (CMDB) is properly configured, managed, and used, following all Metso IT security principles. This involves defining processes that manage the complete lifecycle of every IT Configuration Item (CI) and ensuring their linkages to Asset Management are properly set. Your role is crucial in maintaining a fully operational CMDB that can be trusted and properly used, which will contribute to efficient and effective service management processes. In this position, you will report to the Director, Service Integration Automation Management Office.

This position is located in Finland (preferably in Espoo or Tampere), and we are happy to offer flexible working arrangements, including hybrid options.

Team you belong to

You will join a team of IT experts dedicated to ensuring the efficiency of our service management processes and bringing the business view to IT. We are currently developing robust configuration management processes and working on enhancing our CMDB capabilities as well as bringing the Common Service Data Model (CSDM) into practice in fundamental service management processes and reporting.

We work closely with internal stakeholders, such as IT service managers and owners, class owners, partners, process and ways of working coordinator, and business service owners., Our team culture is all about collaboration, continuous improvement, and adherence to best practices. The members in our team are located in various locations worldwide.

What you’ll do

Ensure a fully operational CMDB that is properly used and maintained.
Support in the right configuration of our discovery tools and support class owners on their needs.
Align with the Ways of Working coordinator and User Experience Manager to define processes for using CMDB data.
Ensure configuration management governance is set, with the right stakeholders attending governance meetings.
Guide the team in making decisions in configuration management, aligning with asset management needs and Metso IT strategy.
Define and participate in configuration management internal audits.
Support efficient and effective service management processes and reporting by providing accurate configuration management information.
Enhance Metso CMDB to follow the best solutions and align with market trends whenever is required and is supporting Metso IT operational model.

Who you are

Positive and can-do attitude, with a strong desire to learn constantly.
Strong understanding of IT configuration management principles and practices.
Experience with managing CMDB and IT Configuration Items.
Ability to set and maintain governance for configuration management.
Excellent collaboration skills to work with internal and external stakeholders.
Strong analytical and problem-solving skills.
Familiarity with IT security principles.
Nice-to-have: Experience with asset management and IT service management best practices.

What's in it for you

An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, bicycle benefits, and engagement surveys.
Compensation and rewards - Global incentive program tied to business and performance targets.
Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application. Please remember to add your salary expectation to your application.

For additional information, please contact Miren Echeverria (Director, Service Integration Automation Management Office) by email miren.echeverria(at)metso.com

Did not meet all the requirements? If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial