Requisition ID: 38099

Location:Paris, Paris, FR

Your Responsibility:
As part of the EMS Operations Team at tiko, you monitor product performance for our distributed, large-scale Io T devices and solution. You set up data visualization systems to show product and operational performance metrics. You enhance our observability capabilities with a strong focus on reliability. You proactively identify potential issues, design preventive processes, and implement improvements. You work with the third-level customer service and development teams to troubleshoot issues and contribute to the design of next generation of products.

Your Profile:

• Degree in Applied Engineering (e.g. Electrical, Electronic, Automation, IT, Computer Science, Mechanical), with a general and broad technical background.
• Programming skills are essential: we use Python & SQL; Elastic and Grafana knowledge a plus.
• Eagerness to analyze field data, find root-causes, abstract the troubleshooting process (e.g. failure tree diagram) and transfer your acquired knowledge back to the organization.
• Operational & positive can-do mindset. Capacity to foresee potential issues and proactively propose and implement improvements.
• English fluency is mandatory, French language is a plus.

Would be great if you have...

• Experience in setting up operational observability and monitoring.
• Experience with Business Intelligence and Analytics.
• Acquaintance with Statistical Process Control.
• Experience with Io T systems is an advantage
• Familiarity with Operational Excellence concept.

tiko, c’est une start-up hyper dynamique et multiculturelle, que vous offrira l’opportunité d’exprimer tout votre potentiel, tout en contribuant à faire une réelle différence pour la France, et la planète.
Nos modules sont posés sur chaque radiateur par un installateur certifié et permettent instantanément:

• leur programmation pièce par pièce, au quart d’heure prés, en fonction des habitudes de vie du client
• leur pilotage à distance grâce à l’app gratuite tiko
• le suivi de leur consommation

La particularité de tiko est d’utiliser les radiateurs ainsi connectés pour participer à la stabilisation du réseau électrique Français via le mécanisme d’effacement, sans aucun impact sur le confort des habitants.
Pour en savoir plus: tiko.fr et welcometothejungle.com/fr/companies/tiko

Business Unit: GBU Flexible Gen & Retail

Division: Global B2C Supply - Tiko - One Supply

Legal Entity: Tiko Services S.A.S.

Contract Type: Permanent

Job Type: Full - Time

Professional Experience: Skilled ( >3 experience <15 years)

Education Level: Bachelor's Degree