Germany Job Openings

Penumbra

Customer Service Associate (m/f/d)

Berlin

August 30, 2024

# Innovation # Teamwork # Initiative are our common values.

Join Our Team at Penumbra and Make a Difference!

Are you ready to take on a meaningful challenge and be part of a fast-growing international company that's making a real impact?

Penumbra's innovation is at the forefront of providing treatment for some of the world's most devastating diseases, such as stroke, pulmonary embolism, and deep vein thrombosis. As an innovative and growing company, Penumbra provides its 4,000 employees worldwide with an exciting and dynamic work environment where teamwork, initiative, and open communication are highly valued. Headquartered in Alameda, California, with our EMEA HQ in Berlin, Germany, Penumbra designs, develops, manufactures, and markets novel products that address challenging medical conditions with significant unmet need.

We are excited to announce an opportunity for a Customer Service Associate (m/f/d) to join our vibrant team in Berlin! If you’re enthusiastic about making an impact and enjoy working in a collaborative, multicultural environment, we want to hear from you!
What you´ll be working on:
  • Drive Excellence: Manage and process direct orders, ensuring smooth operations across Europe.
  • Be the Go-To Expert: Handle inquiries from customers and colleagues, providing top-notch service and support via phone and email
What you bring to the table:
  • A background in commercial training, or equivalent experience.
  • First experience in an office setting; a customer service background is a huge plus!
  • Professional experience in medical devices industry or in a similar regulated sector is preferred.
  • Proficiency in basic computer tools (Outlook, Excel) and ideally some experience with ERP systems (SAP is a big bonus).
  • Very good knowledge of English and German; further language skills are an advantage.
  • A detail-oriented, organized, and proactive approach to your work.
  • A love for teamwork and a passion for working with colleagues from diverse backgrounds.
What we offer you:
  • A Role with Purpose: Work in a job where your contributions matter in an innovative, fast-growing company.
  • Flexibility and Balance: Enjoy a hybrid work model with up to three days of remote work per week.
  • A Modern and Convenient Workspace: Our Berlin office is easily accessible (U6 Ullsteinstrasse/Tempelhof) with great amenities.
  • Awesome Perks: Free drinks, fresh fruit twice a week, and a transport allowance of €60 net/month.
  • Stay Active: Get a €250 net annual subsidy for fitness activities or an Urban Sports membership.
  • Be Part of a Great Team: Join a multicultural, open-minded, and supportive team that values collaboration and innovation.
If you are interested in this position, please do not hesitate to apply now. Please preferably use the ‘APPLY FOR THIS JOB’ button below to provide us with your application. For specific questions about the position, please contact the HR team by e-mail (HR-EU@penumbrainc.com).

At Penumbra we care about your qualifications and not about your gender, ethnicity, religion, sexual orientation, or age. We want you on our team, if you’re skilled and a good match for our culture of collaboration.
If you want to know more about Penumbra’s commitment to being an equal opportunity employer, please take a look at our AAP-Policy-Statement.
New Job Alerts
Newell Brands

Key Account Manager - eCommerce

Hamburg

FULL TIME

September 22, 2024

View Job Description
Löwenstein Medical SE & Co. KG

Embedded Software Tester (m/w/d)

Hamburg

September 22, 2024

View Job Description
Page Personnel - Germany

HR Trainee (m/w/d)

Frankfurt am Main

FULL TIME

September 22, 2024

View Job Description
Löwenstein Medical SE & Co. KG

Mitarbeiter (m/w/d) Montage Medizintechnik

Hamburg

September 22, 2024

View Job Description
Page Personnel - Germany

Kreditorenbuchhaltung - Bildungseinrichtung

Munich

FULL TIME

September 22, 2024

View Job Description
TAKRAF GmbH

Qualitätsmanager (m/w/d)

Lauchhammer

FULL TIME

September 22, 2024

View Job Description
JPMorganChase

Global Corporate Banking - Germany Relationship Executive - Executive Director (all genders)- Frankfurt

Berlin

FULL TIME

September 22, 2024

View Job Description
Looking for similar job?
KBR

LCV APS-2 Germany: Associate IT Customer Support Technician - Contingency

Dülmen

FULL TIME

August 7, 2024

View Job Description
Majorel Münster GmbH

Customer Service Representative English (m/f/d) - 100% Homeoffice

Münster

August 8, 2024

View Job Description
Crytek GmbH

Junior Customer Support Representative (Onsite in Frankfurt)

Frankfurt am Main

August 17, 2024

View Job Description
CCM Hockey

Customer Service Representative - Munich, Germany

Munich

August 19, 2024

View Job Description
Taskrabbit

Customer Success Manager, Germany (remote)

August 19, 2024

View Job Description
NVision Imaging Technologies

Customer Service Representative (m/f/d)

FULL TIME

August 10, 2024

View Job Description
See What’s New: Penumbra Job Opportunities
Penumbra

Territory Manager Neurovascular - Central Germany (m/w/d)

FULL TIME

September 2, 2024

View Job Description
Penumbra

Customer Service Associate (m/f/d)

Berlin

August 30, 2024

View Job Description
View More Jobs by Penumbra
New Job Alerts
Newell Brands

Key Account Manager - eCommerce

Hamburg

FULL TIME

September 22, 2024

View Job Description
Löwenstein Medical SE & Co. KG

Embedded Software Tester (m/w/d)

Hamburg

September 22, 2024

View Job Description
Page Personnel - Germany

HR Trainee (m/w/d)

Frankfurt am Main

FULL TIME

September 22, 2024

View Job Description
Löwenstein Medical SE & Co. KG

Mitarbeiter (m/w/d) Montage Medizintechnik

Hamburg

September 22, 2024

View Job Description
Page Personnel - Germany

Kreditorenbuchhaltung - Bildungseinrichtung

Munich

FULL TIME

September 22, 2024

View Job Description
TAKRAF GmbH

Qualitätsmanager (m/w/d)

Lauchhammer

FULL TIME

September 22, 2024

View Job Description
JPMorganChase

Global Corporate Banking - Germany Relationship Executive - Executive Director (all genders)- Frankfurt

Berlin

FULL TIME

September 22, 2024

View Job Description