Germany Job Openings

Landa

Field Service Engineer

Mainz

FULL TIME

November 18, 2024

Mainz, Germany
Customer Support Senior Full-time
DESCRIPTION
Landa Digital Printing is seeking a Field Service Engineer (FSE) who will ensure optimum customer satisfaction with Landa's Nanographic Printing® presses by providing first-class technical support to Landa's growing customer base and enhancing strong relationships with customers.
RESPONSIBILITIES
  • Transfer of technical knowledge to press operators to resolve on-site technical issues
  • Escalate complex issues to Landa’s worldwide teams to ensure optimal and effective treatment of customer issues
  • Harness technical knowledge on the technical aspects of the presses, to maximize both press production and productivity
REQUIREMENTS
  • Experience in product support in the graphic arts industry for digital printers or offset presses
  • Experience in inkjet systems - an advantage
  • End to end, highly-skilled technical capabilities and strong troubleshooting skills
  • Local language conversation level skills (German)
  • Additional languages conversation level skills – advantage
  • Valid driving license
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