Greece Job Openings
Καυκάς
IT Support Specialist
Paianía
FULL TIME
September 3, 2024
Job duties:
- Act as 1st and 2nd Level Support for users working in Headquarters and our remote locations by resolving requests from our ticketing system.
- Properly escalating unresolved inquiries to the next level of onsite support or creating tickets to integrators.
- Troubleshooting hardware and software issues of corporate PCs and laptops.
- At least 3 years of proven experience in L1 & L2 support.
- Good knowledge and understanding of Microsoft Active Directory and services (DNS – DHCP).
- Experience in Antivirus and Antispam Software.
- Having experience on IP Telephony with call manager.
- Understanding basic principles of networking.
- Being able to understand dsl and telephony issues in order to communicate them to vendors.
- Very good communication skills and team player.
- Competitive remuneration package & extra benefits
- Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 9 years)
- Supportive management
- Among top industries in international market trends
- Multiple learning & career opportunities
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