At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.
We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.
We are seeking a highly motivated Key Account Manager to join our Commercial team in Marousi.
As a Key Account Manager, you will actively seek out and engage in opportunities to enhance customer experience and drive portfolio growth, both domestically (within Greece) and internationally. In this role, you will be responsible for managing and nurturing relationships with our most valued clients, ensuring their needs are met with exceptional service and efficiency. As the primary point of contact, you will understand their business objectives and develop customized solutions to optimize their supply chain operations, contributing to long-term success and satisfaction.

Responsibilities

• Communicate with clients to understand their needs, articulate the value of our services, and manage the daily workflow.
• Collaborate with internal departments to ensure seamless fulfillment of client requirements.
• Collect and analyze data and forecasts to maintain service excellence.
• Stay informed on company services to support business growth and maintain a competitive edge.
• Manage and resolve client complaints, developing preventative measures to enhance customer satisfaction.
• Identify client trends, uncover opportunities, and develop new service offerings.
• Act as a client advocate, consistently working to improve the customer experience.
• Oversee client contracts, ensuring compliance and alignment with company goals.
• Prepare financial proposals and quotations, and participate in tender processes.
• Prepare and present monthly commercial reports.
• Actively participate in the development of the operating budget.
• Represent the company at exhibitions and conferences.

Requirements

• Passion for sales, hands-on mentality, eager to take initiative new opportunities and deliver targets.
• Strong understanding of contract logistics & freight forwarding industries.
• Deep & combined knowledge of logistics and/or intermodal services.
• Strong communication skills and ability to develop business portfolios.
• Thorough understanding of sales and negotiating techniques.
• Experience of working on targets and KPIs.
• Aptitude in delivering attractive presentations.
• Advanced business writing and verbal skills both in Greek and English.
• Proficiency in Microsoft Office & CRM software programs.
• Valid driver's license and ability to travel as required.

To qualify for the role, you must have:

• Bachelor or Master’s degree in Business Administration, or related field. Degree in Shipping / Supply Chain / Logistics will be considered an asset.
• 7-10 years’ experience in a comparable role of managing portfolio in contract logistics & freight forwarding industries.

Benefits

• Competitive remuneration package.
• Life and medical insurance.
• Provision of technological equipment.
• Excellent career opportunities and learning development.
• Modern and friendly working environment.
• Working within an outstanding Team of experts in a dynamic and fast-growing organization.

Next Steps

If you are interested in the above role, then click to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity, you're eager to explore, don't hesitate – apply today!
We respect your personal data. All personal information in your application and CV will remain strictly confidential.

At Streem Global we believe in the power of diversity and inclusion to drive innovation and success. We welcome individuals from all backgrounds, experiences, and perspectives to join our team. We are committed to fostering an inclusive work environment where every employee feels valued, respected, and empowered to contribute their unique skills and talents. Embracing diversity not only enhances our workplace culture but also strengthens our ability to tackle challenges and find creative solutions. We invite you to be a part of our diverse and inclusive community, where your differences are celebrated and contribute to the collective excellence of our team.