Greece Job Openings

Stepwise® - Hospitality HR

Night Front Office Agent

Naxos

FULL TIME

August 29, 2024

Who We Are
At Stepwise, we are pioneers in providing top-notch Human Resources Management services tailored for boutique and high-end hotels in Greece and expanding internationally. What makes us unique? We've stepped through the same path! Our dedication is to create a work environment that protects, guides, and inspires the growth of our people, personally and professionally. Ready to take a “wise step” in your Hospitality career? Welcome to Stepwise HR!
Your Role
As the Night Front Office Agent on the night shift, you’re the guardian of our hotel's operations after hours. From managing financial reports and resolving guest issues to handling reservations and supervising premises security, you ensure a seamless guest experience throughout the night. Your role is pivotal in maintaining smooth communication and addressing any emergencies that may arise. Collaborating closely with various departments, including Reservations, Security, and Maintenance, you play a key role in upholding our hotel’s standards of excellence, ensuring every guest's stay is secure and enjoyable. Join us in keeping our hotel running smoothly through the night and delivering exceptional service around the clock. This position involves a seasonal contract.
Professional Qualifications & Skills:

Degree/Certification in Hospitality, Tourism, Business Administration, or related field
Accomplished professional with 3 years of Experience in a 4 or 5-star hotel setting
Excellent command of English and Greek (additional foreign language skills preferred)
Proficiency in financial calculations and Hotel PMS software, with knowledge of Fidelio or similar software as a prerequisite
Proficient in Microsoft Office Suite
Skilled in expertly handling guest complaints with precision and professionalism
Exceptional Time and Task Management
Well-Organized and constantly alert Mentality
Multitasking and strong Memorization skills.

Soft Skills
Your personality is an asset. At Stepwise, we value elements of your personality that complement your professional skills, including:

Emotional intelligence
Openness to feedback and able to utilize it creatively
Strong communication & teamwork skills
Adaptability and Agility
Active listening
Solid work ethic.

Stepwise Benefits

Housing & Meals: We provide optimal living and dining conditions, carefully checked to ensure your utmost comfort
Ongoing Training: We promote your personal growth and professional development
Well-being: We invest in your mental health and well-being, offering personalized one-on-one coaching to help you excel in your role and improve your efficiency
Discounts: We provide exclusive discounts on services at partner hotels
Appreciation: We value your exceptional performance, exemplary behavior, and ability to exceed expectations
Do not forget! By applying, you join a vibrant network of hospitality professionals within the thriving Stepwise HR community.

No discrimination.
At Stepwise, we adhere strictly to a non-discriminatory and transparent candidate selection policy. We welcome applicants of all backgrounds, including race, ethnicity, gender, age, sexual orientation, and origin, to submit their CV for consideration for this position. Upon reviewing your application, if your qualifications align with the requirements of the role, Stepwise will reach out to schedule an interview. Rest assured, your CV is treated with utmost confidentiality in accordance with our privacy policy. For more details, please refer to Stepwise’s privacy policy at www.stepwise.gr.
Thank you for considering Stepwise!
Είδος Εργασίας: Πλήρης απασχόληση
Εμπειρία:

Night Front Office Agent: 2 έτη (Απαιτείται)

Γλώσσα:

Αγγλικά (Απαιτείται)

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