Grecotel Hotels & Resorts is looking for a reliable and customer-focused Night Receptionist to join its team. As the leading hotel chain in Greece, Grecotel Hotels and Resorts prides itself on delivering sophisticated lifestyle experiences to travelers in the country’s most beautiful destinations, and as a Night Receptionist you will play a crucial role in upholding that reputation. In this role, you will have the opportunity to work in a unique architectural experience that is a paradise of opulent amenities, gourmet restaurants, and luxurious, well thought-of details, all embodying the essence of the genuine Greek hospitality. The ideal candidate will be responsible for providing exceptional overnight customer service and ensuring the smooth operations of the hotel during the night shift.

Responsibilities

• Greet and check-in late arriving guests in a friendly and welcoming manner
• Handle guest requests, inquiries, and complaints during the night shift
• Manage and update reservations and ensure accurate guest information
• Perform night audits and ensure the accuracy of financial transactions
• Maintain a clean and organized front desk area
• Respond to emergency situations and take appropriate actions

Requirements

• Prior experience as a Night Receptionist or in a customer service role is preferred
• Excellent communication and interpersonal skills
• Ability to work independently and make effective decisions during night shifts
• Professional and friendly demeanor
• Proficient in using computer systems and hotel software
• Fluency in English and additional languages is a plus

Benefits

• Competitive salary and other benefits
• Advanced Opportunities for professional growth
• Accommodation (if necessary) and Board
• Transportation costs
• Participation in educational programs