Greece Job Openings

Epsilon Net

Technical Consultant

Athens

FULL TIME

September 19, 2024

    layers
    Intermediate, Information Communications Technology (ICT)
    work_history
    Full time, Permanent
    location_city
    EPSILON NET
    location_on
    Hybrid
Εpsilon Net SA, the largest IT groups of companies in Greece and the No.1 Best Workplace in Tech 2023, is seeking for the department of Digital Services, a Technical Consultant.
Responsibilities:
  • Provide consulting and support digital services to new and existing partners and customers.
  • Adjust and extend Commercial Platform's integration API to meet customers' business requirements.
  • Support partners with implementation and training of web applications e-Invoicing solution .
  • Liaise with clients to identify and define requirements and needs, identify issues, and suggest the best solutions.
  • Collect and analyze customer requirements and communicate with the development teams to provide the best solution.
  • Troubleshoot technical and business issues.
Requirements:
  • At least 3 years of experience in a technical support environment.
  • BSc in Computer Science or equivalent.
  • Advanced experience with XML and JSON files.
  • Working experience and support in web applications.
  • Experience with ERP Systems.
  • Self - direction, attention to detail & great customer focus.
  • Excellent command of English, both written and oral.
We Offer:
  • Multi-awarded working environment (10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 1 Best Workplace in Technology Awards).
  • Competitive remuneration package.
  • Ongoing training, opportunities & career development.
  • Private medical insurance.
  • Psychological support line.
  • Online personal- training programs.
  • Free participation in Epsilon Training & Epsilon College educational programs.
  • Hybrid working model.
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