Hong Kong Job Openings
Flex Recruitment
Assistant Operations Manager
To Kwa Wan
FULL TIME
September 18, 2024
Responsibilities:
* Assist the Hotel Manager in the management of the Front Office operations and ensuring the smooth running of reception and guest services counter.
* Responsible for the daily operations of Front Desk and Guest Services.
* Handle emergency cases in accordance with hotel policies and procedures, such as ensuring the safety and security of all hotel guests and hotel staff.
* To analyze guest feedback and recommend appropriate enhancement.
* To work with internal and extneral parties to ensure high quality services are delivered.
Requirements:
* High Diploma or above in Hospitality Management or related disciplines.
* Minimum 5 year working experience in Hotel Front Office / Guest Services with 3 years in supervisory capacity.
* Excellent skills in guest relations and crisis management.
* Strong leadership and communications skills.
* Good command of both written and spoken English, Cantonese and Mandarin.
工作類型: 全職, 長工
薪酬: $22,000.00至$24,000.00(每月)
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