Hong Kong Job Openings
BC Technology (Hong Kong) Limited
Client Onboarding Specialist
Causeway Bay
FULL TIME
September 20, 2024
The Client Onboarding Specialist is responsible for providing a smooth and efficient onboarding experience for new OSL clients. You will be the primary point of contact for new clients, guiding them through the account setup process, training them on OSL's platform and tools, and ensuring they have a thorough understanding of OSL's services and how to leverage them.
Responsibilities:
- To perform the due diligence on individual, corporate and institutional clients including information/data collection, checking, validation and verification.
- To understand, process and organise a high volume of case documentation, including sources of funds, documents of incorporation, and general account opening documents.
- To work closely with the sales and traders to ensure efficient and client friendly customer onboarding experience.
-
To comply with internal policies and regulatory requirements (AML/KYC/CTF) for client onboarding in the jurisdiction in which our group entities operate.
- To handle administrative and reporting tasks to facilitate and fulfill regulatory compliance and audit, as well as periodic review cases.
- To drive paperless account opening for customer centricity, business resilience, and agile compliance.
Requirements:
- 3+ years of experience in handling client onboarding in financial institutions.
- Experience in handling institutional or high-net-worth individual clients is highly preferred.
- Strong knowledge of relevant regulations related to client onboarding due diligence including AML & CTF Ordinance.
- Interest in exploring and developing a career in the digital asset industry.
- Positive attitude to handle multiple tasks in a highly competitive environment.
- Experience with digital identification, e.g. video identification, and compliance screening tool in the client onboarding process.
- Good knowledge of contactless, fully digital identification methods, e.g. e-signature.
- Proficient in both written and verbal English & Chinese.
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