Gleneagles Hospital Hong Kong (Gleneagles) is a state-of-the-art, multi-specialty private tertiary hospital designed to provide the Hong Kong people with high-quality and accessible healthcare services.

Located at Wong Chuk Hang on Hong Kong Island South, GHK provides 500 beds, cutting edge medical technologies and a comprehensive range of clinical services spanning more than 35 specialties and subspecialties.

As Hong Kong’s top-notch private teaching hospital, GHK also contributes to the training and development of healthcare professionals, and advancement of clinical research.

GHK is a joint venture hospital between Parkway Pantai and NWS Holdings Limited and is managed by Parkway Pantai. Li Ka Shing Faculty of Medicine of The University of Hong Kong oversees clinical governance as the exclusive clinical partner.

Job Responsibilities

Handle out-patient SOC pre-approval (PA) and related insurance process.

Act as the key contact point for all SOC clinic for insurance enquires and liaise with internal and external stakeholders

Coordinate approval process and follow through issue of guarantee letters for medical services and admission for SOC clinics.

Follow up clarifications and supplementary information requested with SOC clinics and related doctors.

Record maintenance and data filing.

Shift duty is required (No overnight shift)

Requirements

HKDSE or above;

Minimum 1 year’s hotline experience, preferably in medical and insurance field or frontline experience in clinical setting;

Strong customer service and communication skills;

Mature, meticulous and independent with case handling;

Ability to work positively and well organize in a fast-paced environment;

Good command in spoken and written in Cantonese, English and Putonghua;

Good computer skills including MS Office.

• Gleneagles always prioritizes staff’s well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!

Interested candidates are invited to submit their resumes with current and expected salary directly via email to [email redacted, apply via Company website]

For company details, please refer to http://www.gleneagles.hk/

Personal data collected will be used for recruitment purpose only.

Full-time,Permanent