• Country Specific Requirements
• Bachelor's Degree in a related field or studying toward a degree in related field
• Fluency in required languages (German and English knowledge both verbal and written)
• Previous experience (minimum 1 year) in any Service Delivery / Customer Operations center or HR Contact/Service Center role, ideally within a multinational organization
• Location: Preferably based in Hungary
  

Desired Characteristics

• Solid interpersonal skills: ability to work effectively in a team-based environment
• Organizational skills, attention to detail, and accuracy
• Effective communication skills through written and verbal communication and consistently deliver high quality customer service in a professional manner
• Proficiency in HR systems (ex. Workday) and technologies
• Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
• Experience of working in a fast-paced, customer-oriented environment
• Proven ability to work professionally & proactively with a remote client base
• Ability to identify frequent customers / process issues and be able to suggest process, procedure, and training improvement opportunities
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proficiency in Microsoft Office Suite (Word, Power Point, Excel)