About Chai Waale
Chai Waale has shown impressive determination as they entered the established hot beverage market.
Their vision was inspired by the opportunity to lead the retail of affordable and high-quality chai and
tasty quick bites in an organized and untapped hygienic tea market. Chai Waale, one of the leading
brands in Tea, currently operates 55 outlets in Tamil Nadu, India, with 37 of them being company-owned
and operated. They offer a world of growth opportunities and invite others to join their revolution and
make a difference in people’s lives. Chai Waale’s expanding menu includes sandwiches, maggi, fries,
momos, pasta, cream rolls, khakhra, as well as a range of confectioneries and savories. Each of these
offerings has been carefully added to the menu after thorough customer research and taste profiling.
Job Description: Cafe Manager / Shift Manager
Chai Waale is currently seeking a Cafe / Shift Manager to oversee the day-to-day operations of our cafe
in Tamil Nadu, India. The ideal candidate will be responsible for managing the staff, ensuring excellent
customer service, and maximizing profitability. The Café / Shift Manager will also be in charge of
inventory management, maintaining cleanliness and hygiene standards, and implementing marketing
strategies to increase footfall.
Responsibilities:
1. Oversee the overall operations of the cafe, including staffing, customer service, and profitability.
2. Manage inventory levels and place orders for supplies as needed.
3. Ensure that the cafe maintains high standards of cleanliness and hygiene at all times.
4. Develop and implement marketing strategies to attract more customers and increase sales.
5. Handle customer inquiries, complaints, and feedback in a professional and timely manner.
6. Welcome customers, take and process orders and assist with product inquiries.
Qualifications / Experience:
1. Proven experience in a managerial role within the food and beverage industry.
2. Excellent leadership and communication skills.
3. Strong understanding of inventory management and cost control.
4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
5. Diploma in Hotel Management or a related field is preferred
6. Basic English & Hindi Communication is mandatory.
7. Ready to work for rotational shifts & Flexible Week offs
Job Types: Full-time, Permanent
Experience:

• total work: 1 year (Preferred)

Work Location: In person