CMS Developer, Analyst
The Customer & Marketing Offering Portfolio focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations.
Work you’ll do

• Design, develop, and implement customized solutions on the Service Now platform, specifically focusing on Nuvolo applications to meet requirements and enhance operational efficiency
• Integrate Nuvolo with other enterprise systems and automate workflows to streamline processes and improve data accuracy and accessibility
• Provide technical expertise and support for Nuvolo applications, including troubleshooting, performance tuning, and ensuring system stability and reliability
• Work closely with business analysts, project managers, and other stakeholders to gather requirements, provide technical insights, and ensure successful project delivery
• Stay updated with the latest Service Now and Nuvolo features and best practices, and proactively suggest improvements to existing solutions to drive innovation and efficiency

Required Skills:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a similar field required. Master's degree in a similar field would be a plus
• 1-3 years experience in developing and customizing applications on the Service Now platform, including scripting, workflows, and integrations - Nuvolo/Service Now across Nuvolo GXP Lab asset management, Service Now scripting experience using Java Script, HTML, CSS, XML and web services integration (SOAP, WSDL, REST)
• Experience of working with Data Migration and ERP/IWMS/EAM Implementation engagements
• Hand on experience in all client side and server-side objects of Service Now like Client Scripts, Catalog Client Scripts, UI Policy, Catalog UI Policy, BR, Script Include, ACL, Form Design, Form Layout changes, writing Email scripts, Email notification, Email Templates etc.
• Software integration experience utilizing Web Based API - SOAP, REST API
• Understand technical and functional design requirements related to Service Now
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members

Preferred Skills:

• Good understanding in service portals and hands-on experience in Widget, Instance, and Pages
• Integration experience with Web Services, Middleware Solutions such as TIBCO, J2EE, J2ME, JSP, Servlets, JDBC, AJAX, XML, SQL Server 2008R/2012, Oracle 9i/10g/11g, MS-Access, My SQL, EDI, XSLT, .Net or other integration technologies
• Ability to develop custom UI changes with usage of Web Technologies such as DOM, HTML changes

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We provide our professionals with a variety of learning and networking opportunities, some of which are:

• Intensive trainings on latest technologies from eminent external trainers.
• Internal trainings and workshops.
• Subscriptions to prominent online training platforms, such as Lynda.
• Hackathons and tech challenges to exercise your front-end skills.
• Freedom to adopt and use the latest technologies in your live projects.
• Travel opportunity (wherever possible) to work at the client’s location or at our global offices.

Apart from the above, you will have access to DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our positive and supportive culture encourages our people to do their best every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer comprehensive well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships that we have with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.