CMS Tester, Analyst
The Customer & Marketing Offering Portfolio focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations.
Work you’ll do

• Develop comprehensive test plans and strategies for Nuvolo applications on the Service Now platform, ensuring all functional and non-functional requirements are covered
• Design, write, and maintain detailed test cases and test scripts for various Nuvolo modules, including asset management, space management, and facilities management
• Execute manual and automated tests, document test results, and report defects using test management tools. Ensure timely and accurate reporting of test progress and outcomes
• Work closely with developers, business analysts, and project managers to understand requirements, provide feedback, and ensure that testing activities align with project goals and timelines

Qualifications and Experience

Required Skills:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a similar field required. Master's degree in a similar field would be a plus
• 2-5 years of experience in Service Now testing (Nuvolo), data migration / API / integration, UI and functional testing
• Experience in performance testing using JMeter/Octo Perf
• Proficiency in source control and test management software like GIT, Microfocus ALM, QTest
• Understanding of programming languages like Java, C#, Python and familiarity with quality assurance processes and methodologies
• Knowledge of SQL databases and ability to write and execute queries
• Knowledge and experience on basic AWS services like S3, EC2, Lambda, RDS etc.
• Exceptional analytical and problem-solving skills for requirements assessment.

Preferred Skills:

• Hands-on experience with tools like Postman, Swagger, and IDE tools like Visual Studio (VS), Visual Studio Code (VS Code), Gen AI
• Advanced Level Test Manager (CTAL-TM) certification
• Software testing certifications like Certified Software Tester (CSTE), ISTQB Agile Tester Certification or Certified Associate in Software Testing (CAST), etc

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We provide our professionals with a variety of learning and networking opportunities, some of which are:

• Intensive trainings on latest technologies from eminent external trainers.
• Internal trainings and workshops.
• Subscriptions to prominent online training platforms, such as Lynda.
• Hackathons and tech challenges to exercise your front-end skills.
• Freedom to adopt and use the latest technologies in your live projects.
• Travel opportunity (wherever possible) to work at the client’s location or at our global offices.

Apart from the above, you will have access to DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our positive and supportive culture encourages our people to do their best every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer comprehensive well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships that we have with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.