WHO ARE WE?
i Think Logistics is one of India's best third-party logistic service providers. Awarded as Logistics Startup of the year by ET NOW leaders of tomorrow. We assist e Commerce Sellers in growing their businesses by effortlessly shipping products to customers' doorsteps in 26,000+ pin codes in India at the best possible price using courier service providers.
ABOUT JOB ROLE:
As an International Operations Executive, you will be responsible for overseeing and optimizing the logistics processes for international shipments. Your role is pivotal in ensuring that our international operations run smoothly, from managing vendor relationships to resolving logistical issues. You will act as the primary point of contact for international logistics partners and work closely with internal teams to ensure efficient and effective operations.
REQUIREMENTS:
- Communication Skills: Strong verbal and written communication skills.
- Excel Proficiency: Ability to use Excel for data analysis and reporting.
- Decision Making: Effective decision-making skills to handle operational challenges.
- Problem Solving: Strong analytical and problem-solving skills to address and resolve issues.
- Relationship Management: Ability to build and maintain professional relationships with vendors and partners.
- Flexibility: Willingness to adapt to changing requirements and work in a dynamic environment.
- Travel: Open to travel as required for vendor visits and operational needs.
- Team Support: A supportive team player who collaborates effectively with colleagues.
JOB ROLE AND RESPONSIBILITIES:
- Vendor Management: Oversee and manage relationships with international courier service providers to ensure reliable and efficient delivery services.
- Channel Partnership: Develop and maintain strategic partnerships with various logistics channels.
Work with the customer service manager to ensure proper customer service is being delivered.
- Problem Solving: Address and resolve issues that arise in the logistics process to ensure smooth operations.
- Vendors Relation: Maintain and enhance relationships with vendors to ensure high service standards and address any concerns.
- Quality Check: Conduct regular quality checks to ensure compliance with company standards and customer satisfaction.
- Escalation Management: Handle escalations and coordinate with relevant teams to resolve complex issues efficiently.
- Alignments within Team: Collaborate with internal teams to ensure alignment and effective coordination for international operations.
LIFE AT ITHINK LOGISTICS:
Working at ITL goes far beyond just having a job to make ends meet. As an ITL team member, you may do what you love, be yourself, and make a difference in people's lives. We embody #squadgoals; our team takes pleasure in having a "curious attitude" that encourages cooperation and progress without regard for seniority. You will make new friends and be inspired to bring yours too.
WHAT IS IN IT FOR YOU:

• Structured career development - our team of industry experts is here to support and work with you to explore your learning potential and career goals.
• Paid leaves /Restricted Holidays / maternity / paternity leaves
• Health insurance
• Flexible working hours
• Training and Development programs for personal and professional growth

Job Type: Full-time
Experience:

• Operations: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person