Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India; Bengaluru, Karnataka, India.

Minimum qualifications:

• Bachelor's degree in Business, a quantitative field, or equivalent practical experience.
  
• 8 years of experience in technical support service delivery or vendor management.
  
• 6 years of experience leading technical support teams, operations, strategy, and change management.
  
• Ability to work non-standard hours and differing work rotations/shifts.

Preferred qualifications:

• Experience with advanced spreadsheet software and SQL.
  
• Experience executing complex strategic and operational initiatives.
  
• Knowledge of Google Cloud or other Cloud platforms.
  
• Ability to communicate cross-functionally to multiple teams across all levels.
  
• Excellent problem-solving and project management skills.
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.