Indonesia Job Openings
Hilton
Conrad Bali - Quality Manager
FULL TIME
August 30, 2024
Conrad Bali - Quality Manager
Our customers expect every aspect of our business to be of a certain standard and rightly so, our company by its very name represents quality so the role of the quality assurance manager is critical to the business upholding its first class reputation within the industry.
What will I be doing?
As a Quality Manager, you will responsible for performing the following tasks to the highest standards:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What will I be doing?
As a Quality Manager, you will responsible for performing the following tasks to the highest standards:
- Implementing and overseeing quality assurance and quality control processes to ensure products or services meet or exceed customer expectations and industry standards.
- Develop and implement quality assurance and quality control processes and procedures to ensure consistency and adherence to quality standards.
- Ensure the organization complies with relevant industry standards, regulations and quality certifications.
- identify opportunities for process improvements and efficiencies and implement strategies to enhance quality
- conduct regular internal audits to assess compliance with quality standard and identify areas for improvement.
- maintain accurate and up to date quality documentation, including quality of manuals, procedures and records
- assess potential risks to quality and implement measures to mitigate these risks.
- Analyze quality data and metrics to identify trends, defects and areas for improvement
- be responsible for the sustainability program in the organization
- generate reports on quality performance and present findings to management and relevant stakeholders.
- Previous experience in quality management or a related field is essential, with several years of experience often being preferred.
- A strong understanding of quality management principles, quality standards and quality improvement.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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