Hours: Variable


ROLE PURPOSE
Perform as part of a team within the Phlebotomy department and throughout the laboratory, if and when required as a Bank Phlebotomist, to ensure the Laboratory delivers a quality service to the Users of the service. Work towards meeting the quality objectives of the Laboratory and the Blackrock Clinic. The collection of blood samples, by venepuncture or cannulation, from patients who have been referred to the department by their medical practitioner. Provide safe submission of samples to the Pathology Department for required analysis.


QUALIFICATIONS
Certificate in Phlebotomy from the National Ambulance service College or equivalent qualification.
Evidence of personal professional development.
Current experience in Phlebotomy essential


KEY RESPONSIBILITIES
Functional Skills
Identification of patients.
Interpretation of test requests.
Venepuncture by: Vacutainer system, Butterfly system
Cannulation (Cannulation may only be performed after specialist training, which has been approved.)
Function effectively in an emergency situation.
Adapt to changing workloads.
Submission of samples, with the relevant, completed paperwork, to the Pathology Laboratory.
Work in accordance with CLSI Guidelines


Customer Focus
Patient Confidentiality must be maintained
Collaborate with other health care team members within the defined clinical area to provide excellent care and an efficient service
Customer Satisfaction achieved through Courtesy, Competence, Understanding and Communication
Provision of a Professional Service


Team work within the Department
Punctuality: strict adherence to defined hours of work and relevant discretionary breaks.
Flexibility: to ensure completion of patient care and efficient running of the department
Respect: for work colleagues, patients in care, facilities and equipment.
Consultation: the Lead Phlebotomist and/or Head of Department, where relevant, must be consulted in cases of technical difficulty and/or customer care.
Courtesy: at all times, towards patients and colleagues.
Professionalism: in working relationships and personal demeanour.


Communication Skills
Maintain documents according to the policies and procedures of Blackrock Clinic.
Report relevant information verbally and in writing to appropriate personnel.
Respond appropriately to patient/family requests and questions.
Communicate appropriately with colleagues and other members of the health care team.
Recognise self-limitations and seek assistance.
Attend and contribute in staff meetings and team briefing.
Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety.


Professional Expectations
Function within the limits of a Phlebotomist and adhere to hospital policies, procedures and standards.
Support the Mission Statement of Blackrock Clinic.
Observe appropriate lines of authority.
Demonstrate flexibility by assisting in other areas of the hospital as required.
Set annual goals and objectives with the Lead Phlebotomist.
Continue to develop personal knowledge and skills.
Seek and take education opportunities in addition to those provided by the hospital.
Participate in working groups to develop and promote quality care within Blackrock Clinic.
Participate in the education of learners and assist with the orientation of new personnel.
Present a professional appearance and be punctual.


Please Note:-
This job description is a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. Please note that we reserve the right to close this vacancy early if sufficient applications are received.

Blackrock Clinic is an Equal Opportunities employer and we are committed to creating an environment that promotes equality and dignity at work.


Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at recruitment@blackrock-clinic.com


It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit.